Tikit by Cireson Available on Microsoft AppSource and Teams Store

SAN DIEGO, California — June 9, 2025 — Cireson, a pioneer in Microsoft Service Management and creator of Tikit, the modern IT service management (ITSM) solution built for Microsoft 365, has announced that Tikit is available on Microsoft AppSource, Microsoft’s online marketplace for line-of-business solutions, and directly within Microsoft Teams.

Following its recent rebrand, Cireson continues to deliver simplified, powerful ITSM experiences for the modern workplace. Tikit enables organizations to manage service requests, automate workflows, and foster team collaboration, all within Microsoft Teams and powered by Microsoft Power Platform.

“Microsoft 365 customers want modern solutions that align with how they already work—and that’s where Tikit stands out,” said Adam Dzyacky, Director of Product Management at Cireson. “We designed Tikit to meet users where they are: in Microsoft Teams. By leveraging Microsoft Power Automate, Power BI, Intune, and the broader M365 ecosystem, we help IT teams streamline support, boost adoption, and deliver measurable business impact.”

To support continued growth, Cireson is offering a worry-free pricing guarantee for new Tikit customers: Take 20% off, with discount locked in for three years, now through September 2, 2025. This limited-time promotion provides flexibility and value for organizations looking to modernize their ITSM strategy.

“Microsoft welcomes Tikit to AppSource and the Teams Store, where global customers find thousands of line-of-business partner solutions that work with the Microsoft products they already use,” said Giovanni Mezgec, Vice President, Modern Work + Business Applications Field & Partner Marketing, Microsoft Corp. “AppSource and trusted partners like Cireson help customers do more with less by increasing efficiency, buying confidently, and spending smarter.”

About Cireson
Since 2011, Cireson has been the pioneer in developing world-class IT Service Management solutions for Microsoft-first organizations.

A global Microsoft Premier Partner, Cireson offers Service Desk solutions that natively integrate with Microsoft technologies, including Entra, Azure Open AI, Intune, Power Automate, Power BI, System Center, and Teams to help organizations get the most out of their Microsoft investments. Built for Microsoft. Ready for anything.  Learn more at www.cireson.com.

For more information, press only:  

Andrea Kier, Cireson, 855-871-1232, marketing@cireson.com 
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