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We want to work with A+ people; you do as well. We hold ourselves and everyone we hire to high standards. The employees at Cireson are some of the brightest and most talented in the industry. Not only are we great at what we do, we also each bring a special energy and passion to work each day, which is what makes it so unique here. We respect intelligent discussion and passionate debate. The onus is on each of us to constantly challenge ideas, assumptions, theories, strategies or processes, to honor our commitment of collectively pushing our company forward.

At Cireson, we love our jobs and the people we work with. This makes us more than a company – it makes us a family. We all work hard, really hard – but we also have a lot of fun! Luxury retreats to Mexico, a renovated open space office in sunny San Diego for maximum comradery (Foosball, on premise swimming pool, gym, and naturally our office is pup friendly) champagne Fridays, and a special love for the infamous IT Monkey, who has a penchant for good tequila and Karaoke. Perks, you say? We offer very competitive salaries, gym membership, fantastic health care, matching 401k, and plenty of vacation time.

Marketing Coordinator - San Diego

The Opportunity:

We are ramping up our marketing team for additional growth and are looking for a Marketing Coordinator to drive execution in 2020 and beyond. This person will play an integral part in planning and implementing Cireson’s marketing strategy. The Marketing Coordinator role is expected to act as a hub for all global marketing activities by coordinating Cireson’s marketing projects in a thorough and timely manner. In this role, you will be coordinating content creation, website management, social media activities, events and trade shows, campaigns, outside vendors, and marketing system administration. We’re looking for a high energy self-starter that will wake up every day motivated to drive maximum task completion across a team of remote resources. Significant organizational and communication skills will be key to success. The ideal candidate for this role should have experience managing or supporting a high volume of marketing projects in a fast-paced environment with an emphasis on hitting deadlines.


Essential Duties and Responsibilities:

  • Coordinate all global marketing activities including content, campaigns, website and events.
  • Manage project plans for all activities, coordinate resources and drive completion.
  • Generate content for Cireson digital channels including blogs, social media, brochures, videos, case studies, eBooks, customer emails, etc.
  • Measure, analyze and implement ongoing optimization of marketing channels.
  • Research, identify and implement new online traffic and prospect conversion programs.
  • Manage outside vendor relationships such as digital agencies and trade show vendors.
  • Keep a master marketing plan up to date via an editorial calendar and project portfolio.
  • Regularly present KPIs to management including project status, conversion rates and campaign ROI, among others as needed.


What it Takes:

Here’s what we are looking for in a Marketing Coordinator:

  • Minimum 2 years of experience in a marketing role, preferably with a software company.
  • A self-starter with exceptional project management skills.
  • Attention to detail and an ability to overcome obstacles.
  • Ability to collaborate with team members and hold them accountable to commitments.
  • Experience writing and creating marketing content in a professional setting.
  • Comfortable with marketing technology and learning new platforms.
  • Strong written and verbal communications skills.
  • Bachelor’s Degree in marketing, communications, public relations or a similar field.
  • A well-developed sense of humor.


Preferred Qualifications

  • Experience working with outside digital and creative agencies.
  • Experience managing, planning, staffing and executing on global or regional industry events.
  • Experience using SugarCRM, Salefusion marketing automation and Asana.
  • Experience with WordPress.
  • Experience with social platform advertising.
  • Experience with Adobe Creative Suite.


About US:

Cireson, established in 2011, was named to INC 5000 fastest growing companies and San Diego Business Journal’s Best Places to Work. Cireson is a software and services company specializing in complimenting and enhancing Microsoft’s System Center suite of IT management products. One side of our business focuses on building great products that add capabilities to System Center. The other side of our business offers consulting services to companies large and small to help them effectively deploy and optimize System Center and Cireson’s products. We are a fast-growing company expanding on the growth of the System Center product line and our growing influence in the community as we try to help out other people with our knowledge and experience. Our philosophy is to build great solutions, provide our customers the best service, give back to the community, and everything else will follow. Join us!


What you can expect from us:

  • Competitive compensation
  • Excellent medical, dental and vision health benefits
  • 401(k) contributions
  • Generous vacation, sick and paid holiday time off
  • Learning and development programs
  • Community service involvement
  • Team gatherings and events
  • Gym reimbursements
  • Awesome and fun culture
  • Flexible hours (within reason)


If you interested in joining our team, please Apply! We look forward to connecting with you.


Cireson is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, severe/morbid obesity, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative. The Company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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Senior Support Engineer - North America

As a Senior Support Engineer, here’s a description of what you would be doing day-to-day in this role:

  • Provide support for incoming queries for all of the Cireson products.
  • Interface with Cireson customers globally to assist, troubleshoot and provide technical guidance.
  • Work with remote support/remote access tools to assist with troubleshooting and resolving customer issues.
  • Track support issues, bugs and feature requests, working with the escalation team and developers as needed.
  • Update documentation on our Knowledge Base with technical guides and tips.
  • Assist in testing new releases of the Cireson products.

Here’s what we are looking for in a Senior Support Engineer:

  • Strong customer service skills, written and verbal communication skills, and customer empathy demonstrated by previous successful experience in this role.
  • A confident self-starter, team player, innovative problem solver, and able to manage multiple projects at once.
  • Working Knowledge of Microsoft technology such as Internet Information Services (IIS), SQL Server, Active Directory, Office, SharePoint, and PowerShell. Certification is preferred.
  • Working Knowledge of Microsoft’s System Center suite and in particular Service Manager is a big plus.
  • Working Knowledge of Cireson solutions is a big plus.
  • Knowledge of IT service management concepts and frameworks such as ITIL or MOF is a big plus.
  • Knowledge of debugging concepts such interpreting log files, configuring registry settings and application XML setting files, enabling ETL tracing, and analyzing the Windows event log.
  • Understanding of application development technologies and languages including ASP.Net/Razor, .Net, XML, C#, HTML (HTML5), CSS, LESS, JavaScript, T-SQL, JSON, jQuery, Kendo UI. Development experience not required, but preferred.
  • English is the primary language used within the company and our customers. Written and verbal English proficiency is a requirement. Knowledge of additional languages is a plus.
  • Experience using Visual Studio and Team Foundation Server/Service is a plus.
    Located in or around San Diego, CA

What you can expect from us:

  • A fast-paced, fun environment to work in.
  • We have great people all over the place, even in New Zealand!
  • Top quality equipment to work on.
  • Competitive pay and benefits.
  • Flexible hours (within reason).
  • Training and support to help you grow your career.
  • Option for partial telecommute during the week.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
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Join the Cireson Team