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Cireson Consultant - North America
As a Cireson Consultant you are a key technical resource for Cireson’s Services team. A Consultant is responsible for expert delivery of Cireson’s suite of products as well as maintaining and improving Cireson’s customer relationships. A Consultant must be able to both expertly implement and articulate the strategic and technical aspects of Cireson’s products. ENVIRONMENT: Cireson is a quickly growing company with an incredible vision for what the Service Management (SM) and Asset Management (AM) space can offer. With intelligently designed applications focused on enhancing Microsoft’s System Center line of products as well as other areas in the AM and SM space, we are looking to revolutionize the way the end user sees the IT organization, and even how the IT organization sees themselves. We hire only the best in order to raise the bar for what AM and SM has to offer. As for our employees, we offer fantastic benefits, the ability to often work from home, and a relaxed and friendly company culture that promotes innovative ideas and sharing within. REQUIREMENTS AND QUALIFICATIONS:
  • Advanced knowledge of Microsoft System Center components
  • Microsoft Service Manager specific experience a plus
  • Experience with web technologies a plus (HTML5, CSS, JavaScript)
  • Experience with Microsoft PowerShell scripting a plus
  • General understanding of Windows Server based technologies (AD, SQL, Exchange, etc.)
  • Basic understanding of ITIL with a focus on ITSM and/or ITAM processes
  • Basic understanding of ITSM and ITAM solutions
  • Excellent verbal and written communication skills; must be able to communicate to individuals and groups via the telephone and in person.
  • Must have experience utilizing Microsoft Products (PowerPoint, Excel, Word, and Outlook).
  • Ability to adapt to changes in roles and responsibilities by continuous self‐study
  • Ability to work independently and within a team with limited direction in a fast‐paced environment; must be a high‐energy, motivated self‐starter and be able to learn new technologies quickly.
  • Ability to travel as required.
DUTIES AND RESPONSIBILITIES:
  • Install, configure, and customize Cireson’s line of products during both remote and onsite engagements
  • Provide technical assistance for design and implementation for Cireson’s products
  • Maintain an individual project schedule for each assigned project
  • Maintain project timelines and communicate necessary delays
  • Clearly communicate requirements to the customer
  • Maintain a courteous and professional demeanor at all times
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Apply Now

Territory Managers - Australia
Cireson is growing FAST. Sales positions throughout Australia. As this role is primarily work from home, we’re open to locations but preference would be main business hubs such as Sydney or Melbourne. Cireson is a Microsoft partner and is looking for an A+ sales talent with a proven record in the software industry. You’ll be responsible for driving sales and aggressively expanding Cireson’s customer base. This is a hybrid inside/outside sales and channel management role with an international territory of Asia Pacific. Cireson offers a very competitive salary with uncapped commission. JOB RESPONSIBILITIES
  • Build relationships with key IT decision makers in target accounts via both inside and outside sales methods
  • Drive the entire sales process: targeting top prospects, identifying solutions, conducting software demonstrations, negotiating and closing
  • Work in conjunction with sales management on territory development strategies aimed at increasing revenue opportunities
  • Keep current with industry trends that are relevant to targeted vertical markets, stay up-to-date with technology and news
  • Collaborate with and provide ongoing feedback to internal Cireson teams to improve the product development and increase appeal to prospective and existing clients
  • Superb interpersonal communications skills, outgoing personality, and strong presentation skills
  • Maintain an aggressive sales pipeline with weekly reports to sales management
  REQUIREMENTS/QUALIFICATIONS:
  • Experience: 4+ years of software sales experience
  • Ideally highly experienced in the IT Service, System, and Asset Management software industry
  • Knowledge of software such as Microsoft System Center, SNOW, Flexera, BMC Remedy, LANDESK, Altiris, ServiceNow, FrontRange, and similar solutions.
  • Consistent track record in prior quota driven roles with outstanding execution and problem solving skills, resourcefulness, and creativity
  • Strong sales, negotiation, account management, follow-up, and time management skills are essential
  • Previous partner /channel relationships or experience with Microsoft or Large Area Resellers such as Data 3, Dimension Data , Crayon or similar would be distinctly advantageous
  • Strong computer skills, proficient in the MS Office suite
  • Experience with web meeting software such as GoToMeeting and Skype or similar
  • Previous experience with Sales CRM applications such as Sugar or Sales Force a strong plus
  • Education: BA/BS degree preferred but equivalent experience will be considered
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
APPLY If you’re interested then give us a shout. Be creative and sell yourself, after all this is a phenomenal sales role to be part of something very special.
Apply Now
Solution Architect - London & San Diego
As an Solution Architect you are a key technical resource for Cireson’s Sales team. The Solutions Architect is responsible for actively driving and managing the technical aspect of the sales process, working in conjunction with the sales team as the main technical advisor and product advocate for Cireson’s products and services. The Solution Architect must be able to articulate Cireson’s technology, product, and services to both partners and customers and close enterprise transactions within assigned territories. Requirements
  • Basic understanding of a technical sales organization
  • High level of eagerness to join a technical sales organization
  • Basic understanding of ITIL with a focus on ITSM and/or ITAM processes
  • Basic understanding of ITSM and ITAM solutions
  • Basic understanding of System Center solutions
  • General understanding of Windows Server based technologies (AD, SQL, Exchange, etc.)
  • Excellent verbal and written communication skills; must be able to present to groups via the telephone and in person.
  • Majority of partner/customer contact is remote.  Minimal travel required.
  • Must have experience utilizing Microsoft Products (PowerPoint, Excel, Word, Outlook).
  • 3+ years prior Sales Engineering experience with a demonstrated track record of success in driving customer adoption of technology
  • Bachelor’s Degree required (A combination of education and experience will be considered.)
  Duties and Responsibilities
  • Engage as part of a sales team to achieve or exceed revenue targets.
  • Drive sales with technical expertise, account management skills, sales ability, and exceptional customer focus.
  • Create and deliver technical product presentations to partners and customers.
  • Present Cireson Solutions value proposition to customers and partners.
  • Provide technical assistance for design, installation and support for Cireson solutions during the pre-sales Proof of Concept phase.
  • Demonstrate feasibility of Cireson’s solutions (both products and services) during the qualifying process, confirm that the products meet the prospect’s requirements, and assist sales in technical qualification.
  • Create Statement of Work for Cireson Implementation Services
  • Build long-term business relationships and become a trusted advisor within each account to identify opportunities and sell Cireson Solutions.
  • Ability to adapt to changes in roles and responsibilities by continuous self‐study
  • Ability to work independently and within a team with limited direction in a fast‐paced environment; must be a high‐energy, motivated self‐starter and be able to learn new technologies quickly.
  • Responsible for record keeping and activities tracking via Cireson’s CRM tool.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Apply Now
Territory Managers - North America
Cireson is growing FAST. Sales positions throughout North America. Cireson is a fast growing Microsoft partner and is looking for an A+ sales talent with a proven record in the software industry. You’ll be responsible for driving sales and aggressively expanding Cireson’s customer base. This is a hybrid inside/outside sales and channel management role with a regional territory. Cireson offers a very competitive salary with uncapped commission. JOB RESPONSIBILITIES
  • Build relationships with key IT decision makers in target accounts via both inside and outside sales methods
  • Drive the entire sales process: targeting top prospects, identifying solutions, conducting software demonstrations, negotiating and closing
  • Work in conjunction with sales management on territory development strategies aimed at increasing revenue opportunities
  • Keep current with industry trends that are relevant to targeted vertical markets, stay up-to-date with technology and news
  • Collaborate with and provide ongoing feedback to internal Cireson teams to improve the product development and increase appeal to prospective and existing clients
  • Superb interpersonal communications skills, outgoing personality, and strong presentation skills
  • Maintain an aggressive sales pipeline with weekly reports to sales management
REQUIREMENTS/QUALIFICATIONS:
  • Experience: 4+ years of software sales experience
  • Ideally highly experienced in the IT Service, System, and Asset Management software industry
  • Knowledge of software such as Microsoft System Center, BMC Remedy, LANDesk, Altiris, ServiceNow, FrontRange, and similar solutions.
  • Consistent track record in prior quota driven roles with outstanding execution and problem solving skills, resourcefulness, and creativity
  • Strong sales, negotiation, account management, follow-up, and time management skills are essential
  • Previous partner /channel relationships or experience with Microsoft or Large Area Resellers such as CDW, Insight, SoftwareONE, Softchoice, SHI distinctly advantageous
  • Strong computer skills, proficient in the MS Office suite
  • Experience with web meeting software such as GoToMeeting and Lync or similar
  • Previous experience with Sales CRM applications such as Sugar or SalesForce a strong plus
  • Education: BA/BS degree preferred but equivalent experience will be considered
**Applicants residing in the Northeast region only.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
APPLY If you’re interested then give us a shout. Be creative and sell yourself, after all this is a phenomenal sales role to be part of something very special.
Apply Now

Senior Support Engineer - San Diego
As a senior support engineer, here's a description of what you would be doing day-to-day in this role:
  • Provide support for incoming queries for all of the Cireson products.
  • Interface with Cireson customers globally to assist, troubleshoot and provide technical guidance.
  • Work with remote support/remote access tools to assist with troubleshooting and resolving customer issues.
  • Track support issues, bugs and feature requests, working with the escalation team and developers as needed.
  • Update documentation on our Knowledge Base with technical guides and tips.
  • Assist in testing new releases of the Cireson products.
Here's what we are looking for in a senior support engineer:
  • Strong customer service skills, written and verbal communication skills, and customer empathy demonstrated by previous successful experience in this role.
  • A confident self-starter, team player, innovative problem solver, and able to manage multiple projects at once.
  • Working Knowledge of Microsoft technology such as Internet Information Services (IIS), SQL Server, Active Directory, Office, SharePoint, and PowerShell. Certification is preferred.
  • Working Knowledge of Microsoft's System Center suite and in particular Service Manager is a big plus.
  • Working Knowledge of Cireson solutions is a big plus.
  • Knowledge of IT service management concepts and frameworks such as ITIL or MOF is a big plus.
  • Knowledge of debugging concepts such interpreting log files, configuring registry settings and application XML setting files, enabling ETL tracing, and analyzing the Windows event log.
  • Understanding of application development technologies and languages including ASP.Net/Razor, .Net, XML, C#, HTML (HTML5), CSS, LESS, JavaScript, T-SQL, JSON, jQuery, Kendo UI. Development experience not required, but preferred.
  • English is the primary language used within the company and our customers. Written and verbal English proficiency is a requirement. Knowledge of additional languages is a plus.
  • Experience using Visual Studio and Team Foundation Server/Service is a plus. Located in or around San Diego, CA
What you can expect from us:
  • A fast-paced, fun environment to work in.
  • We have great people all over the place, even in New Zealand!
  • Top quality equipment to work on.
  • Competitive pay and benefits.
  • Flexible hours (within reason).
  • Training and support to help you grow your career.
  • Option for partial telecommute during the week.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Apply Now

Join the Cireson Team