Microsoft Service Management Experts
Helping Microsoft customers turn System Center into a Powerhouse since 2011.
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What is Microsoft Service Management?
Since 2010, if you wanted to use Microsoft technology for IT Service Management, it starts with System Center Service Manager.
Look, we get it. It's on-premise and not as modern as other SaaS solutions.
Cireson's Service Manager Portal combines with SCSM to rival leading SaaS ITSM vendor platforms without the leading SaaS ITSM vendor cost.
Modernize the SCSM Experience
Give analysts and end users added features in a single HTML 5 web portal.
Enhance Performance and Scalability
Data caching functionality improves SCSM speed and user experience.
Streamline Your IT Workflows
Automate processes to free up technical staff for higher value projects.
Maximize your Microsoft Investments
Integrate data from other applications in one centralized Microsoft platform.






Why System Center?
If you have an Enterprise Agreement with Microsoft, chances are high you already own some or all components of the entire System Center suite.
All the System Center modules combined, creates the most cohesive and cost effective software suite you’ll ever need. Manage everything from global datacenters to to a single employee.
Better yet, when done just right, all the applications in the System Center stack can be driven through the lens of ITIL-based Service Management via System Center Service Manager.
Connect On-Prem ITSM to Anything in the Cloud
Cireson extends SCSM integrations beyond out-of-the-box System Center capabilities through more modern API methods and the Cireson Cloud Connector.
- Generate Incidents from your Anti-Virus solution of choice.
- Call Power Automate through Webhooks.
- Sync warranty information with your Asset inventory.

Take the Cireson Challenge
So, you’ve evaluated the big SaaS ITSM vendors. You like what you see but you’re going to break the budget or maybe you have on-premise requirements in your industry. You installed System Center Service Manager and you think it could use an update.
Have you tried Cireson yet? If not, it’s simple and free to get started.
Try Before You Buy
Cireson offers free forever SCSM apps. Most customers start here.
Upgrade to Paid
Meet with a Solution Architect to see our paid products in action.
Schedule a Demo
Looking for an Integrated Enterprise IT Management Platform Without the Expensive Price Tag?
Our team helps empower you to #domore with your Systems, Service, and Asset Management programs. From self-paced SCSM and Cireson training courses, to health checks, migrations, and customization projects, we have you covered.
See the ways we can help!
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Latest Blogs

Cireson Portal for Service Manager (SMP) v11.8.1
The baseline release of the Cireson Portal for System Center Service Manager (SCSM) is now out and available for download with the release of v11.8.1.

System Center Service Manager 2022 Recap
As 2022 has come to a close, it’s time to take a step back and examine all updates that have come from both Microsoft and

Improve Workflow Automations with Cloud Activity for SCSM
We’ve got a new app available and with it, moving between PowerShell Activity or Webhooks directly within the flow of work has never been easier.

Cireson Portal for Service Manager (SMP) v11.8 with Custom Actions to OData Grids
Looking for even more functionality on Work Item grids? With v11.8 of the Cireson Service Manager Portal (SMP), Quick Actions and extensibility arrive on Custom