Microsoft IT Service Management Experts

We build industry-leading ITSM products for System Center and Microsoft Cloud.

Cloud
On-Premise

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Tikit Agent Portal 1

Cloud
On-Premise

Tikit Agent Portal 1

 

Choose the Delivery Model
That's Right for Your Business

With Cireson, you can choose to centralize your business processes on-premise with our Microsoft System Center Service Manager (SCSM) products, or in the cloud with our SaaS IT Service Management (ITSM) solution built for the Microsoft cloud, Tikit. 

On-Premise

Cireson’s Service Manager Portal is an on-premise product that puts System Center Service Manager into a web UI for agents and employees while improving SCSM performance.

Service Management
Asset Management
System Center

Cloud

Tikit is an IT Service Management platform built to natively integrate into the Microsoft Cloud. Tikit maximizes your investments from AI, Entra, Intune, Power Automate, Power BI and Microsoft Teams.

Service Management
Teams
Intune
Power Automate
Cireson M365 System Center Loop

What is Microsoft Service Management?

Service Management practices and processes deployed using Microsoft technology. The power is in the seamless access to users, devices and data across the most trusted, secure and modern technology platforms.

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Latest Blogs

Cireson Blog What is Microsoft Service Management

What is Microsoft Service Management?

Understanding Service Management  Service Management is a set of practices and processes that are used to design, deliver, manage and improve IT services in an