Blog & Resources
- View All
- Blog
- Customer Success Stories
- Guide
- Press
- Video
Building Structure with Heart: LEF’s Journey to Seamless IT Service with Tikit
A Cireson Customer Success Story Company Overview The Learning Enrichment Foundation (LEF) is a Toronto-based nonprofit dedicated to community empowerment through employment services, skills training, ...
Read More
Are There Any Free Office 365 Ticketing Systems?
Looking for free Office 365 ticketing systems? Here's for free solutions that may work and a decision guide to help find a solution that fits ...
Read More
Cireson Announces Winners of the 2025 ITSM Awards
SAN DIEGO, California — August 18, 2025 — Cireson, a leading provider of IT Service Management solutions built natively for Microsoft 365, is proud to ...
Read More
How to Build a Facility Management Help Desk That Actually Delivers on SLAs
Whether you’re upgrading from spreadsheets or replacing a clunky legacy system, a well-structured facility management help desk helps turn disorganized requests into structured, trackable workflows.
Read More
Webinar Replay: Introducing Tikit Service Catalog
Explore the new Tikit Service Catalog, a portal experience for requesting help in Tikit—no chat required. Designed for organizations that want to offer a way ...
Read More
Top 5 Ways to Maximize Your AI Ticketing System
Optimizing your AI ticketing system requires a thoughtful, iterative approach. From smarter integrations to active feedback loops, every decision compounds the value of your investment.
Read More
The Best Marketing Ticketing System for Microsoft Teams Users
If your marketing team works in Microsoft Teams, a ticketing system for Microsoft Teams will dramatically reduce chaos, streamline internal requests, and increase campaign visibility. ...
Read More
The New Site for Tikit API Documentation
Exploring, integrating, and developing with Tikit is now even easier with the introduction of the new Tikit API site available at https://tikitapi.cireson.com/ Before now, there were ...
Read More
Top 5 Benefits of an AI Ticketing System
The shift toward automation in IT and customer support isn’t just a trend—it’s a measurable advantage. For organizations balancing rising expectations with limited resources, an ...
Read More
