Hardware Asset Management Process & Best Practices
Learn how to create an effective hardware asset management process with these best practices from Cireson’s Global Delivery Services Manager Geoff Ross.
Blog
3 Ways SCSM Users Can Overcome ITSM Challenges
Despite ITSM industry challenges, SCSM users can find support and improve their internal environments. We have three offerings to help.
5 ITSM Reporting Best Practices for SCSM Data
The good news is that service desks can generate a great deal of data for ITSM reporting. The bad news is that without clarity and
Get Custom Dashboards by Defining Your Own Widgets
Learn how to leverage Cireson’s widget framework to create custom dashboards with widgets you define.
Spot Trends and Support Reporting Quality with WordCloud Widget Add-In
Cireson’s new WordCloud Widget Add-In for SMP visualizes service desk data. Use it to get quick insights and add dimension to regular reports.
Speed Up Service Desk Data Analysis with New Page Filter Widget Add-In
Cireson’s new Page Filter Widgets Add-In provide an easy, efficient way to access, visualize and assess service desk organizational data. See how Add-Ins improve Service Manager Portal usability.
Q3 2022 Cireson Customer Webinar Recording
Catch up on the product, service and customer success details discussed during the Q3 2022 Cireson Customer Webinar! Webinar Recording Resources Check out these helpful
Create Easy “Custom” SMP Experiences with HomePage Widgets Add-Ins
Learn how to customize your homepage without the challenges of coding. Take advantage of Cireson SMP HomePage Widgets Add-Ins, which give you added functionality, easily.
Knowledge Base Management: Improving Use and Content Quality
Tune into this Cireson Community Open Floor discussion to hear different approaches on KB management and transitions.
Access Power BI via API Using PowerShell
This blog is part two in an automation series. We discuss the benefits and limitations of the Power BI API, and how to access it using PowerShell.
