Tag: Microsoft 365
Microsoft Expert Community Session: Enhance Your Coding Skills with GitHub Copilot
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft ...
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Build a Microsoft Teams Helpdesk That Works: Why Tikit is the Smart Choice
At a Glance Microsoft Teams is already the communication hub for countless organizations—but with Tikit, it becomes the foundation for a fully integrated Microsoft Teams helpdesk. Built ...
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Microsoft Expert Community Session: Maximizing Your AI Investment Whilst Keeping Meetings Secure
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft ...
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Webinar Replay: Building Complete Processes in Tikit
In today’s fast-paced IT environments, reactive support just doesn’t cut it. To deliver consistent, scalable service, you need processes that are intentional, automated, and aligned ...
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How E3/E5 Users Can Transform Workflows with Power Automate
If you’re an IT manager or service desk leader with Microsoft 365 E3 or E5 licenses, you already have access to one of the most ...
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Top Helpdesk Software for SharePoint Users (and a Scalable Microsoft 365 Alternative)
If your team is committed to SharePoint and wants something simple and familiar, tools like HR365 or Crow Canyon might fit the bill. But if ...
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Are There Any Free Office 365 Ticketing Systems?
Looking for free Office 365 ticketing systems? Here's for free solutions that may work and a decision guide to help find a solution that fits ...
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Cireson Announces Winners of the 2025 ITSM Awards
SAN DIEGO, California — August 18, 2025 — Cireson, a leading provider of IT Service Management solutions built natively for Microsoft 365, is proud to ...
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Introducing Visual Service Catalog
Visual Service Catalog is now available in Tikit to provide users a convenient menu display for service offerings. Advancements to archiving and scrolling also included ...
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How to Leverage Microsoft Teams as Your New Marketing Help Desk Solution
Learn how to effectively implement Tikit as a Marketing Help Desk, train your team to use it like pros, and create exceptional customer experiences.
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