V11.2.1 gives administrators and analysts a way to centralize even more administration in the Cireson Portal, by importing Configuration Item Templates from the Microsoft System Center Service Manager (SCSM) console.
Sure, you’re used to being…
Posted on: October 14, 2021
With so many new technology systems vying for space—and your attention—in the market, it might appear that you need to change your ITSM solution….
Posted on: September 15, 2021
v11.2 of the Cireson Portal has arrived, and with it we’re continuing to address feature requests from the community around Cireson Analytics and Global…
Posted on: August 27, 2021
Nearly 42 percent of U.S. employees previously working in an office are remote now, according to CNBC All America Survey. It’s an abrupt…
Posted on: August 12, 2021
The flexibility of Microsoft System Center Service Manager (SCSM) stems from its ability to help you turn any organizational process into a standard, templated workflow. When you really think about it,…
Posted on: July 22, 2021
* blog updated 7.22.21.
Why is developing an effective service desk so important?
The service desk is the single point of contact that reflects on…
Posted on: July 15, 2021
It’s time to go further with v11.1 of the Cireson Portal for SCSM, now available on our Latest branch. With it, we’re introducing:
Global…
Posted on: June 23, 2021
During the past year and a half, businesses have had to adapt quickly to a great deal of change. Depending on the industry, there…
Posted on: June 10, 2021
From its outset in 2012, The Cireson Portal for SCSM offered an alternative way to visualize all Microsoft System Center Service Manager (SCSM) data…
Posted on: May 23, 2021
Innovate 2021 is almost here!
This year, two tracks of sessions will be running alongside each other from 9:00 a.m. – 4:15 p.m. Eastern Daylight…
