Posted on: October 21, 2021

V11.2.1 Expands Cireson Portal Administrative Functionality

V11.2.1 gives administrators and analysts a way to centralize even more administration in the Cireson Portal, by importing Configuration Item Templates from the Microsoft System Center Service Manager (SCSM) console.

Sure, you’re used to being…

Adam Dzyacky

Adam Dzyacky

Posted on: October 14, 2021

4 Signs Your Current ITSM Solution is a Keeper

With so many new technology systems vying for space—and your attention—in the market, it might appear that you need to change your ITSM solution….

Terra Hoskins

Posted on: September 15, 2021

Cireson Portal for SCSM –  v11.2

v11.2 of the Cireson Portal has arrived, and with it we’re continuing to address feature requests from the community around Cireson Analytics and Global…

Adam Dzyacky

Adam Dzyacky

Posted on: August 12, 2021

Integrating Non-Microsoft Technologies with Service Manager

The flexibility of Microsoft System Center Service Manager (SCSM) stems from its ability to help you turn any organizational process into a standard, templated workflow. When you really think about it,…

Adam Dzyacky

Adam Dzyacky

Posted on: June 23, 2021

4 Ways to Reset ITSM Strategy Post-Pandemic

During the past year and a half, businesses have had to adapt quickly to a great deal of change. Depending on the industry, there…

Terra Hoskins