Transform Your SCSM Experience

Cireson Service Management Apps

Born to transform your Microsoft Service Manager experience, our apps for Service Manager combine the blazing-fast Cireson Portal for end users and Analysts alike. All designed for you in the hyper-connected world we live in across any browser, device or OS.

Cireson Blog Benefits of ITAM

Service Management Apps

Extend the Microsoft Service Manager Console with these must-have Analyst and Administrator apps.

Self Service Portal

Self-Service Portal

Empower your end users to perform everyday self-service tasks by providing an easy to use, personalized experience when reporting, searching and requesting from the service catalog.

Analyst Portal

Analyst Portal​

Manage Microsoft Service Manager (SCSM) on the fly from any browser or device. Access incidents, service requests, CMDB, reports and more.

Service Management Apps

CMDB Portal

Manage Configuration Items on the fly from any browser or device. Access CIs including users, computers, business services and software.

Advanced Request Offering

Advanced Request Offering

Create dynamic forms with intelligent logic, which streamlines the service offerings provided to the end user.

advanced send email

Advanced Send Email

Allows an Analyst to send an email to the Affected User or other recipients from the context of an incident in the Service Manager Console.

Lifecycle Icon

Lifecycle Management

The Cireson Lifecycle Management app is a must-have for any successful migration and long-term implementation of Microsoft Service Manager

Analytics

Analytics

Access valuable data and key performance metrics at a glance with powerful reports and custom dashboards.

Microsoft Office Outlook 2018–present.svg

Outlook Console

Experience full Service Manager integration within Microsoft Outlook. Create, edit, approve and complete work items.

My Calendars

My Calendars

Stay ahead of your day and schedule your work intelligently. View your team or work items assigned to you, making tracking and scheduling a breeze.

When You Work With Cireson,
You Are Working With Experts

Whether you want to improve your current SCSM implementation or replace your old ITSM solution, we’ve seen it all. We provide you with all the resources you need to ensure success.

Free Training

Visit our learning center to expand your knowledge with Free Training Courses for Microsoft Service Manager & Cireson Apps.

Consulting Services

Let Cireson’s expert consultants build and manage your implementation for you.

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