Ready to Level Up?
Cireson service desks are built for the Microsoft & AI Ecosystem and can also plug in to a wide range of non-Microsoft technologies. Harnessing the power of these integrations can not only help you make the most of your tools and investments but can also take your service management experience to a whole new level.
Power Automate
Simplify service management with advanced automations and workflows. Enable your analysts to focus bandwidth and resources on top priorities while simultaneously creating a more efficient flow for requests from end users.
Configuration Manager
System Center Service Manager (SCSM) natively integrates with Microsoft Configuration Manager to create a functional configuration management database (CMDB) of computers and other devices in your environment. Add on Cireson Asset Management to level up and manage and control all your IT hardware/software assets with associated financial/contractual data through the entire lifecycle.
Orchestrator
System Center Operations Manager (SCOM)
Azure OpenAI
Harness the power of Azure Open AI to reduce ticket volume for your agents, allowing them to spend time where they are most needed. Thanks to AI-powered ticket deflection, your users enjoy immediate solutions, creating a more efficient work environment for everyone.
PowerBI
Boost reporting and drive action with enhanced intelligence and live data with a seamless PowerBI integration. Easily create full dashboards with custom reports tailored to your organization’s KPIs, enabling data-driven decisions, improved service performance, and strategic IT planning in real time.
Webhooks
Integrate with any other web technology, cloud or on-premise, using the Cireson Portal’s outgoing Webhooks feature to trigger external actions and the Cireson Cloud Connector Rest APIs—empowering seamless automation, faster service delivery, and more connected IT operations across your entire digital ecosystem.
Outlook
Cireson Outlook Console app brings the Service Manager experience into Microsoft Outlook by providing the ability to create, view, edit, and complete various work items with greater ease than ever before.
Experience a Better Service Manager
Our Service Manager Portal unlocks a whole new world of possibilities.
