Enhance SCSM Out-of-the-Box Features

Cireson Free Community Apps

Born to transform your Microsoft Service Manager experience, our apps for Service Manager streamline the Analyst and SCSM Administrators experience. 

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Free Community Apps

Extend the Microsoft Service Manager Console with these must-have Analyst and Administrator apps.

Auto Close Community

Auto Close

Configure how many days an incident, service request, change, etc. should be closed within.

Advanced Send Email Community

Advance Send Email

Allows an Analyst to send an email to the affected user or other recipients from the context of an Incident in the Service Manager console.

Notify Analyst Community

Notify Analyst

Supports incident and service requests along with notification workflows.

Service Desk Ticker Community

Service Desk Ticker

Create an announcement within Service Manager and communicate those announcements directly to an employee’s computer in real time.

Time Tracker Community

Time Tracker

Record time spent working on other types of work items – either directly from a view of Work Items via the Portal or from a form.

When You Work With Cireson,
You Are Working With Experts

Whether you want to improve your current SCSM implementation or replace your old ITSM solution, we’ve seen it all. We provide you with all the resources you need to ensure success.

Free Training

Visit our learning center to expand your knowledge with Free Training Courses for Microsoft Service Manager & Cireson Apps.

Consulting Services

Let Cireson’s expert consultants build and manage your implementation for you.

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