Extend Your Microsoft Service Manager Console

Add-On Cireson Console Apps

Born to transform your Microsoft Service Manager experience, our console apps for Service Manager complement the blazing-fast Cireson Portal for end users and Analysts alike. All designed for you in the hyper-connected world we live in across any browser, device or OS.

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SCSM Console Apps

Extend the Microsoft Service Manager Console with these must have Analyst and Administrator SCSM Console apps.

My Active Work items Console Apps Icon

My Active Work Items

Easily manage your incidents, problems, service requests, changes, releases and activities all in a single work view.

Powershell

PowerShell Activity

Simplify and enhance automation of system tasks and common processes within native Service Manager Console.

Group Assign

Group Assign

Improve work item reassignments by easily allowing analysts to be associated with support groups.

Change Calendar

Change Calendar

Visualize all scheduled change requests within a single calendar view.

Affected User

Affected User

Gather initial information from a customer to help direct support towards an Incident or service request.

View Builder

View Builder

Enhance Service Manager views by displaying rich information and allowing for advanced creating, editing and managing of views.

Notify Analyst Pro

Notify Analyst Pro

Easily set email notifications to analysts and associated support groups when work items are assigned or re-assigned.

Preview Pane

Preview Pane

View all work items in a clean, crisp and re-written Preview Pane.

Risk Calculator

Risk Calculator

Automatically calculate and measure the risk of change requests following business logic.

Tier Watcher

Tier Watcher

Receive Outlook style pop-up notifications when work Items are assigned.

Release Calendar

Release Calendar

Visualize all scheduled release records within a single calendar view.

When You Work With Cireson,
You Are Working With Experts

Whether you want to improve your current SCSM implementation or replace your old ITSM solution, we’ve seen it all. We provide you with all the resources you need to ensure success.

Free Training

Visit our learning center to expand your knowledge with Free Training Courses for Microsoft Service Manager & Cireson Apps.

Consulting Services

Let Cireson’s expert consultants build and manage your implementation for you.

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