About Cireson

On a Mission to Empower Microsoft-first IT Service Management Customers to do More.

What We Do

Founded in sunny San Diego in 2011, Cireson has been a pioneer in Microsoft IT Service Management from day one. Our mission is simple: deliver intuitive, AI-enhanced Service Desk software purpose-built for Microsoft-first organizations.

We design human-centered Help Desk solutions that automate tasks, streamline workflows, and scale effortlessly across desktop, mobile, web, and chat — with deep integrations into Microsoft Teams, Microsoft 365, and the Microsoft Cloud. From IT to HR to Facilities, Cireson empowers teams to deliver exceptional service, wherever work happens.

Why We Do It

In a crowded industry, our relentless passion sets us apart. Everything we do is focused on creating the world’s best Service Desk for Microsoft Teams and Microsoft 365 customers.

We are committed to delivering elegantly simple IT Service Management solutions natively built for Microsoft in order to help customers maximize their investments.

Creating intuitive, user-friendly Service Desks isn’t just our purpose, it’s in our DNA.

Our Guiding Principles

Integrity

We do the right thing, always. Guided by honesty and transparency, we are committed to consistently acting in our customers' best interests.

Innovation with Purpose

Our commitment to innovation keeps our solutions relevant and valuable, tailored to the evolving demands of the modern Microsoft workplace, and focused on enhancing the Service Management experience.

Human-Centered Design

Our design philosophy is at the heart of everything we create. By prioritizing intuitive, user-focused experiences, we ensure that our solutions are not only functional but also seamlessly integrate into the way people work.

World-Class Customer Service

We put the customer first, every time. Cireson is dedicated to delivering meaningful value and achieving the highest levels of customer and user satisfaction.

Reliability

We create solutions that work. Our technology is built to work effortlessly every day, ensuring customers can focus on what matters most without interruptions.

Fun

We believe work should be fun, and every day should bring opportunities to inspire, succeed, and celebrate while building meaningful relationships —because when our team is happy and thriving, our customers benefit, too.