The Cireson Service Manager Portal

Unlock the Full Potential of Microsoft Service Manager

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Your Portal to a Better Microsoft Service Manager Experience

Cireson’s Service Manager Portal is a complete suite of tools that modernizes the entire analyst and end-user IT Service and Asset Management experience. Our Service Management, Asset Management, Console, and Free Community apps introduce a user-friendly web interface and enhanced functionality to take your Microsoft Service Manager investment to the next level.

Pick Your Power: Choose Your Perfect Fit!

Foundation Edition

The essential collection of apps that modernize the Service Manager experience. 

Service Management
SCSM Console Apps
Asset Management

Team Edition

The ultimate collection of powerful Service & Asset Management apps for the enterprise.

Service Management
SCSM Console Apps
Asset Management

Two Unique Options, One Common Result

With either the Microsoft Service Manager Portal (SMP) or Tikit for Microsoft Teams, your organization will experience a superior
IT Service Management solution.
 
Backed by deep Microsoft expertise, our solutions drive improved efficiency, streamlined operations, and seamless integrations—
delivering the high performance your organization needs.

On-Premise

SMP

Feature Highlights
  • On-Premise Solution Hosted in Your Infrastructure
  • Microsoft Service Manager and System Center Integration
  • Self-Service Portal for End Users to Submit Requests and Access Knowledge
  • Analyst Portal to Manage Microsoft Service Manager from Any Browser or Device
  • Highly Customizable
  • Asset Management

Shared Benefits

ITIL Alignment & Best Practices

Powerful Reporting and Dasboards

Advanced Integration and Automation Tools with API Access and Power Automate

Integration to Microsoft Configuration Management

Mobile Accessibility

Cloud

Tikit

Feature Highlights
  • Saas Solution Hosted in the Microsoft Cloud
  • Microsoft Teams and M365 Integration
  • Omnichannel Experience for Agents and End Users (Teams, Email, Web Portal, Chatbot)
  • AI-Powered Ticket Deflection
  • Secure Multi-Department Experience
  • Easy Administration
  • Asset Management Coming 2025
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Our Customers Said It Best!

SMP Review 1
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Easy to Manage Notifications

"Since implementing Service Manager, we had used a number of methods to notify affected users and analysts and none were complete. This Cireson Notify Analyst tool made the notifications easier to manage and maintain."
Calcasieu Parish Police Jury
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95% More Efficient!

“The Asset Management app made the asset audit process 95% more efficient.”
Matt Sanberg
Help Desk Manager – Desert Schools Credit Union
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So Easy it Made My Week!

“Discovering the Advanced Send Email app just made my week!”
Andrea
Energy Industry Customer
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We’ve Got Your Back!

When you work with Cireson, you’re working with experts who are dedicated to your success. We offer world-class support and resources to help you achieve your goals. 

Free Training

Visit our learning center to expand your knowledge with Free Training Courses for Microsoft Service Manager & Cireson Apps.​

Consulting Services

Let Cireson’s expert consultants build and manage your implementation for you.​

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