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Remote Support

#domore with ServiceNow & SCCM 

Remote Support for ServiceNow maximizes Service Desk productivity, reduces support costs, and increases end user satisfaction. Remote Support integrates into ServiceNow with our NOW certified free integration app, helping Support Teams further transform the impact, speed, and delivery of IT. By securely delegating SCCM functionality to Support Teams, Technicians can perform remote troubelshooting actions directly from Users, Computers and Tickets within the ServiceNow Console.

User Management: Identify & Troubleshoot Issues 

Perform key diagnostic and troubleshooting actions from a User record in ServiceNow. Unlock accounts, reset passwords, and identify other account related issues.

Device Management: Perform Diagnostics & Actions

From a Computer record in ServiceNow, gain valuable insights into devices, including hardware information and user interactions. Deploy, repair, or remove software, view deployment status, and more.

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Lorem Ipsum

Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Download Our Free Remote Support Integration
App from the ServiceNow App Store

Our Remote Support integration app is certified by ServiceNow and is available for free in their app store. As a certified app, Remote Support meets security, compatibility, and performance standards of the Now Platform, making it easy to use, install, and configure.

Free Download

Live Demo: See Remote Support and ServiceNow in Action

Schedule a live demo with one of our ITIL-certified System Center experts

See Remote Support
for ServiceNow in action! 
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