Remote Support for ServiceNow maximizes Service Desk productivity, reduces support costs, and increases end user satisfaction. Remote Support integrates into ServiceNow with our NOW certified free integration app, helping Support Teams further transform the impact, speed, and delivery of IT. By securely delegating SCCM functionality to Support Teams, Technicians can perform remote troubelshooting actions directly from Users, Computers and Tickets within the ServiceNow Console.
Perform key diagnostic and troubleshooting actions from a User record in ServiceNow. Unlock accounts, reset passwords, and identify other account related issues.
From a Computer record in ServiceNow, gain valuable insights into devices, including hardware information and user interactions. Deploy, repair, or remove software, view deployment status, and more.
Perform key diagnostic and troubleshooting actions from a User record in ServiceNow. Unlock accounts, reset passwords, and identify other account related issues.
From a Computer record in ServiceNow, gain valuable insights into devices, including hardware information and user interactions. Deploy, repair, or remove software, view deployment status, and more.
Our Remote Support integration app is certified by ServiceNow and is available for free in their app store. As a certified app, Remote Support meets security, compatibility, and performance standards of the Now Platform, making it easy to use, install, and configure.
