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Microsoft’s Aakash Basavaraj joins Innovate 2021 Keynote Address
Cireson’s Innovate 2021 is just around the corner! We’re going to look at Microsoft System Center Service Manager (SCSM) from many different angles at this ...
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[Blog series part 4] Defining a Microsoft System Center Operations Manager (SCOM) Process
This blog series is co-written by: Adam Dzyacky, Product Manager at Cireson Dujon Walsham, Director at Walsham Solutions Ltd. This blog series will show you ...
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[Blog Series – Part 3] Microsoft Service Manager: Defining a Microsoft System Center Operations Manager (SCOM) Process
This Microsoft Service Manager blog series is co-written by: Adam Dzyacky, Product Manager at Cireson Dujon Walsham, Director at Walsham Solutions Ltd. Microsoft Service Manager: ...
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[Blog Series – Part 2] Microsoft Service Manager: Defining a Microsoft System Center Operations Manager (SCOM) Process
This blog series is co-written by: Adam Dzyacky, Product Manager at Cireson Dujon Walsham, Director at Walsham Solutions Ltd. This blog series will show you ...
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[Blog Series] Microsoft Service Manager: The Key to Streamlining Operations Manager Administration – Part 1
This Microsoft Service Manager blog series is co-written by: Adam Dzyacky, Product Manager at Cireson Dujon Walsham, Director at Walsham Solutions Ltd. Why You Need ...
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Leveraging Add-Ins for the Cireson Portal
Up until now, customizations shared by customers and the greater community have all wound up as JavaScript files in the CustomSpace folder. It’s an approach that has helped address a ...
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Navigating Microsoft 365 and Authenticated SMTP
Navigating Microsoft 365 and Authenticated SMTP As everyone shifts more towards Azure and the use of M365 continues to be widely adapted, we have been ...
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Customize the Cireson Portal – No Coding Needed!
The Cireson Portal is HTML based so you can easily control the styling and layout using Cascading Style Sheets (CSS). However, not everyone is familiar ...
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Automating Powerful First-Call Resolution in SCSM
A common issue we see with Service Desk or Triage level support teams that manage most inbound tickets is that many of these tickets or ...
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