Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident ...

This is a recording from the Tikit webinar held on April 18, 2023 in which the Tikit team discusses the Future of Microsoft Service Management. ...

Microsoft Teams is a valuable tool used across organizations for collaboration and communication. But what if it could be so much more? Teams is the ...

How often does this happen: you create a custom list in the Cireson Portal for SCSM, but you can’t find it when you create a ...

Tune into this Cireson Community Open Floor discussion to hear different approaches on KB management and transitions.

Learn how Cireson Community Open Floor participants tackle ITSM continual improvement and what to do when service desk tickets are stuck in a status.

Director of Product Management Adam Dzyacky gave us a closer look at the new Tikit Virtual Agent during today\’s webinar. Tune in to see Tikit ...

Microsoft Service Manager customizations and integrations were discussed during Community Open Floor. Also SMP integration options: Tikit by Cireson or Microsoft Teams.

Hear different ideas on upgrade strategy, including migrating and upgrade in place. Also discussed: when Power BI vs. the Cireson Portal dashboard might be preferable. ...