Tag: SCSM/Service Manager

Cireson webinar on Getting the Most Out of SCSM

Webinar Replay: Getting the Most Out of SCSM

Join our team as we delve into your options for making the most out of Microsoft System Center Service Manager. We love SCSM and know ...
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Cireson's two IT Service Management solutions: Service Manager Portal and Tikit

Is Tikit Right for You?

Cireson offers two unique IT Service Management solutions, both backed by deep Microsoft expertise: System Center Service Manager Portal (SMP), our on-premise solution hosted in ...
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Webinar Replay: Doing More with Microsoft Service Manager, with Real Life Stories from Kodak Alaris

In this webinar, we explore the power of Microsoft Service Manager! Microsoft Senior Program Manager Aakash Basavaraj shares more on the latest release of Microsoft ...
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Cireson management packs

3 Best Practices for SCSM Management Packs

This blog has been updated from its original 2020 version, SCSM Management Pack Naming Best Practice. Management packs are used in Microsoft System Center Service ...
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Run As Different User Shortcut for SCSM Administrators

Purpose: To provide SCSM administrators an easy and quick shortcut way to login as a different user, such as a user with Administrator level permissions. Situation: ...
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DRS Replication no worky…

Ever wonder how DRS Replication works in SCCM?  This is a “need to know” for all admins.  To everyone who wants to know how to start ...
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Active Directory

Viewing a User’s Service Manager (SCSM) Permissions Using PowerShell, SMLets, and the Active Directory Module

Ever wondered exactly what permissions a given user has?  A user can be a member of a user role directly, but a user can also ...
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SCSM SDK Adventures – Trickle down User Role Security

Getting started with development using the Systems Center Service Manager (SCSM) SDK can be overwhelming.  Thankfully there are plenty of great resources that go over ...
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Recipes for Success in Service Manager!

Microsoft System Center 2012 Service Manager (SCSM) has been a very successful Information Technology (IT) management platform. It is an excellent tool for implementing the ...
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Notify a Support Group of a SLO Warning/Breach

Purpose: Send an email notification to a specific Support Group based on a specific SLO Warning/Breach First, I would like to say a few words about ...
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