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The Best Marketing Ticketing System for Microsoft Teams Users
July 31, 2025
If your marketing team works in Microsoft Teams, a ticketing system for Microsoft Teams will dramatically reduce chaos, streamline internal requests, and increase campaign visibility. ...
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The New Site for Tikit API Documentation
July 29, 2025
Exploring, integrating, and developing with Tikit is now even easier with the introduction of the new Tikit API site available at https://tikitapi.cireson.com/ Before now, there were ...
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Top 5 Benefits of an AI Ticketing System
July 24, 2025
The shift toward automation in IT and customer support isn’t just a trend—it’s a measurable advantage. For organizations balancing rising expectations with limited resources, an ...
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Webinar Replay: Supercharge Your Service Desk
July 21, 2025
Discover how to use AI in Microsoft Service Manager to reduce tickets, improve self-service, and accelerate resolution times—right from your Cireson Service Manager Portal (SMP). ...
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5 Signs Your Organization Needs a Multi-Department Help Desk
July 11, 2025
Think help desks are just for IT? Think again. As the modern workplace grows more digital and collaborative, every department—not just tech support—plays a role ...
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Who Is IT Monkey?
July 10, 2025
Meet the Fuzzy Force Behind the Culture at Cireson World Traveler. Code Whisperer. Banana Muffin Enthusiast. Name: IT MonkeyJob Title: Director of Culture at Cireson ...
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How to Use Tikit as a Helpdesk Solution for Human Resources
July 8, 2025
Turn Microsoft Teams into an effective help desk solution for your HR department.
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What Is a Multi-Department Ticketing System?
July 2, 2025
In today’s fast-paced workplace, it’s not just the IT department that fields support requests. HR needs to manage leave and onboarding, Marketing handles asset requests ...
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Webinar Replay: Breaking Down Silos
June 30, 2025
Learn how to use Tikit to unify HR, IT, Facilities, Marketing, DevOps, and more—all in one service desk platform. Is your organization still juggling support ...
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