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How to Leverage Microsoft Teams as Your New Marketing Help Desk Solution
Learn how to effectively implement Tikit as a Marketing Help Desk, train your team to use it like pros, and create exceptional customer experiences.
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Guess Who’s Back? IT Monkey Swings into Action (Again!)
If you’ve been poking around the freshly rebranded Cireson site lately, you might have noticed a familiar fuzzy face making a few surprise appearances. That’s ...
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Tikit by Cireson Available on Microsoft AppSource and Teams Store
SAN DIEGO, California — June 9, 2025 — Cireson, a pioneer in Microsoft Service Management and creator of Tikit, the modern IT service management (ITSM) ...
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How to Use Tikit as a Ticketing System for Human Resources
In a fast-paced and distributed workplace, Human Resources (HR) departments are often overwhelmed with numerous requests, queries, and administrative tasks. To streamline these processes, many ...
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The Story behind the Bold Cireson Rebrand
You may have noticed that we’ve recently gone through quite a makeover. But what’s changed runs deeper than just our looks. We’ve done a little ...
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Adaptive Card Designer Enhancements
Exciting enhancements to the Adaptive Card Designer are now available for Tikit users. Tikit not only builds on Teams, but it also builds on Microsoft’s ...
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Vantage Bank Customer Success Story
Want to be our next customer success story? We’re always looking to highlight our customers! If you want to share the story of your company’s ...
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Introducing Resolution Note
Customers can now take advantage of an exciting new feature within Tikit: Resolution Note! It offers a new way to distinctly mark how tickets are ...
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Yzer Customer Success Story
Want to be our next customer success story? We’re always looking to highlight our customers! If you want to share the story of your company’s ...
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