Self-Service Portal - Community
Why Choose Cireson Over Microsoft ‘Out of the Box’ Self-service?
The free Cireson Self-Service Portal for end users is a complete replacement of the Microsoft Self-Service Portal for Service Manager. Empower your end users to perform everyday self-service tasks by providing an easy to use, personalized experience when reporting incidents, searching the knowledge base, and requesting services from the service catalog. Use this app along with the free Analyst Portal Community app to provide Analysts with web-based Incident Management capabilities.
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Features
- Adaptive to cater for the hyperconnected mobile world we live in for any device
- 100% browser, mobile device, and OS agnostic
- Provide end-users with a single consumer friendly storefront experience
- Empower end-users to log their own incidents and service requests without the need to contact the service desk
- Integrated HTML Knowledge Base for end-users to solve their own problems
- Improve communication between IT and the business with Advanced Announcements
- End-users can easily personalize their own Portal experience
- Drive down costs and improve overall end-user happiness
Customer Reviews
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Support Options
Formal Cireson Support (phone, email, and web) is not included with the free Self-Service Portal – Community app. Take advantage of the Cireson Community to connect with other customers and Cireson experts for technical assistance. If you’d like to purchase a Support Package, please contact us today for the pricing options.
Free Download: The Cireson Self-Service Portal – Community App
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We’ll also keep you in the loop with future updates and feature enhancements for this app.
Become a Service Manager & Cireson Superhero
Free training for the Cireson Self-Service Portal
