Need Help with SCSM?

We’ve been helping Service Manager customers for over a decade.

Accelerate Success with Cireson Consulting Services

At Cireson, we’re dedicated to ensuring every customer gets the most out of their investment. We’ve designed our consulting services offerings to scale with the needs of your organization, regardless of your resources or expertise.

Upgrades

Should you do an in-place upgrade or migration? What criteria determines the right approach? We’ve got the formula for smooth upgrades and migrations.

Automation

Automate tedious, time consuming, and error-prone manual processes or modernize your old runbooks with the latest cloud integration and automation technology.

Implementation

ITSM and ITAM implementations are each a big piece of your broader strategy. Our team of experts has seen it all and will ensure that you are setup for success.

Managed Services

Whether you’re interested in extending your team’s resources or just wanting to outsource SCSM admin responsibilities, we’ve got you covered.

HEALTH CHECK

Not sure if everything is set up in the best way? Let us take a look at the overall health of your setup.

CUSTOMIZATION

Our team of experts will work closely with you to customize your unique environment.

AI ENHANCEMENT

Curious about how to integrate artificial intelligence (AI) into your Service Manager?

LIVE TRAINING

Our team will lead you through live training courses, personalized just for you.

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Managed Services

Our consulting services team is comprised of ITIL-certified experts with deep product and industry knowledge. Cireson’s Managed Services for Microsoft System Center Service Manager allow you to add that expertise to your team without exhaustive hiring and training. We will work with your team to provide planning, support, reporting and data-driven recommendations. All for an affordable and predictable monthly fee.

Our managed customers enjoy:

Personalized Training Sessions

Our consulting team is made up of ITIL-Certified System Center experts who are available for private training. Our live instructor-led courses are designed by our experts to expand your System Center and Cireson knowledge to help meet your goals.

Microsoft Service Manager

Review installation, configuration, and use of Microsoft Service Manager. We’ll also explore basics around Cireson apps with regards to reporting, security, and System Center interaction.

Cireson Asset Management

Designed for your entire asset management team, this two-day course will teach you how to implement and manage assets using Cireson Asset Management.

SCSM & Cireson Master Class

Whether you’re interested in developing custom solutions, integrating with other systems, or wanting to optimize your SMP/SCSM administration skills, join us for this deep-dive into both products.

Custom Training

Custom training programs for any combination of products including Service Manager, Configuration Manager, Cireson applications, process integration, and more.

Team Edition

Delegates will learn how to fully utilize the Cireson Team Edition to do more with Microsoft, including an overview of the Portal for Service Manager, Console apps, CAM, and more.

Check Out Our Free Courses

We also offer free training courses to help you get the most out of Microsoft Service Manager and Cireson apps.

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