Category: Blog
Monitoring an SCSM connector for completion or: How I learned to stop worrying and use the SDK
Monitoring an SCSM Connector for Completion Ah automation. One of my favorite things in the world! If I had a dating profile, it would probably ...
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Disappearing Outlook
I woke up this morning looking forward to getting some work done while everyone else was away to play and ran into an unexpected problem. ...
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CSS, what CAN’T it do for you?
Powerful CSS I’ve been working with a good bit of CSS recently, customizing the Cireson Portal to look quite a bit different than the OOB ...
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Outlook Console: The Underrated Beauty!
Hey, hello, howdy, hi. It’s been a while since the Outlook Console has been released by Cireson, however, I feel like it does not get ...
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Hash Collisions
Understanding Hash Collisions A GUID (globally unique identifier) is a 128 bit value that can represent 340,282,366,920,938,463,463,374,607,431,768,211,456 unique values = that’s 340 undecillion. You can see why programmers use ...
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Authorizing Computers for Software Applications using Cireson Asset Management
One of our customers recently inquired about a workflow involving Service Manager and Cireson Asset Management. The request got kicked over to our consulting team, ...
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Asset Management: What You Didn’t Consider
Asset Management, the word itself, means something different to every person in the IT department. To the help desk analyst, it’s another clunky system to ...
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Self Service Portal Unleashed!
Wednesday, February 26th at 10am US PST/ 1pm EST Technology should be simple & clever. Discover the Self Service Portal. Find out how Cireson’s Self-Service Portal and ...
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Enhancing Activity Management with some Orchestrator and Powershell Magic
Activity Management in a Nutshell with some Orchestrator and Powershell Magic ITIL defines a process as a structured set of activities designed to accomplish a ...
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SLA Caching explained on the new Cireson View Builder
Understanding SLA Caching on the Cireson View Builder Cireson recently released our new View Builder app, see the press release here. Amongst other things, this ...
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