A few weeks back, we introduced the Cireson Decision Engine, which is in essence, a Solution Accelerator that we use internally by our Professional Services team to help deliver a dynamic experience to our customers in their Service Manager and Orchestrator projects.

Below, please find the outline from this presentation as well as the download link for the Decision Engine Solution Accelerator!

The Problem:

Example:

Solution:

1a - Before
Before

 

After
After

How It Works

How it Works
How it Works

Process

Template Naming
Template Naming

Pros

Cons

Download

Please be advised:

THE “SOFTWARE” (CODE, CODE SNIP-ITS, SCRIPTS, RUNBOOKS, INTEGRATIONS OR OTHER DERIVED DEVELOPMENT PRODUCT) IS PROVIDED “AS IS”, WITHOUT WARRANTY OR SUPPORT OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL CIRESON BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.