Category: Blog

Defining the Hybrid Environment – Remote Access Blog Series – Part 1

The way we connect to our work environments has been drastically changed as more companies go remote. Recently at Cireson, we’ve had multiple clients engage ...
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Latest Release: Asset Excel v8.2

The latest version of Asset Excel introduces ease of access to more Asset Management classes alongside a wealth of brand-new search capabilities.  Administrative Item Enhancements in Asset Excel You ...
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3 Ways to Effectively Implement AI in Your Organization 

Implement AI in Your Organization  The rise of AI and automated systems has given small and medium businesses the power to scale their operations and ...
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Definitive Service Manager PowerShell: Part 7 – Examples You Can Use

With the 8 commands mastered, let’s look at some Service Manager PowerShell functions you can take and begin using in your environment immediately.   Add-ActionLogEntry ...
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Definitive Service Manager PowerShell: Part 6 – Working with Relationships

We’ve arrived. We’re here. This is it! It’s time show how relating concepts in your organization to each other can provide you with environmental insights ...
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Definitive Service Manager PowerShell: Part 5 – Creating Items

Definitive Service Manager PowerShell: Part 5 So far we’ve retrieved different types of things out of Service Manager and even changed a few of their properties entirely ...
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Cireson Portal for SCSM – The Customization Release (v10.2)

Cireson Portal for SCSM v10.2 The Customization Release for the Cireson Portal is now available on our Latest branch, offering you wholly new ways to ...
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Definitive Service Manager PowerShell: Part 4 – Core Scripting Concepts

Definitive Service Manager PowerShell: Part 4 Classes, Lists, Getting items, and Updating Items. We’ve covered some decent Service Manager ground in just 3 blog posts. In this post, we’re going to take ...
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Definitive Service Manager PowerShell: Part 3 – Updating Items in Service Manager from PowerShell 

Definitive Service Manager Powershell Part 3 How did you do on the homework assignment? Did you get different Objects of different Classes out of your ...
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Definitive Service Manager PowerShell: Part 2 – Retrieving Items Out of Service Manager Through PowerShell

Definitive Service Manager Powershell Part 2 Following up on our definitive commands from the previous post, let’s talk about using a couple of them in practice. For these examples, ...
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