Category: Blog
Top 10 Microsoft Teams Apps to Boost Company Productivity and Team Collaboration in 2024
In today’s dynamic work environment, leveraging the right tools is crucial for maintaining productivity, collaboration, and efficient workflows. Microsoft Teams has evolved into a central ...
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Tikit goes further with @Mentions, Agent specific processes, Email Attachment Filtering, KB Template Links, and Improved Agent Chat experiences
Increased collaboration As an aligned Service Management tool, Tikit continues to expand into Microsoft’s collaboration platform by introducing one of the highest requested roadmap features ...
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Tikit by Cireson Sponsors Experts Live Europe and UK
We are excited to announce that Tikit by Cireson is the official sponsor for both Experts Live Europe and Experts Live UK. What is Experts Live? Experts Live is ...
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Exciting News: SCSM 2025 is Coming!
As the technology landscape continues to evolve, keeping your IT service management (ITSM) systems secure and up-to-date is critical. System Center Service Manager (SCSM) 2019 ...
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Exploring the Underutilized Features of Tikit: Maximizing Your Service Desk Efficiency
In today\’s fast-paced business environment, service desk efficiency can make or break an organization\’s operational success. Yet, many companies are not fully leveraging the tools ...
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Tikit KB Improvements and OpenAI
Tikit Virtual Agent continues to grow with new functionality for everyone’s Knowledge Base. Whether you need to create Agent only specific articles, place articles in ...
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How Non-IT Departments Can Leverage Service Management Solutions for Enhanced Efficiency and Productivity
Discover how non-IT departments can harness the power of service management solutions to streamline their operations and boost productivity. From HR to finance, learn how ...
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Tikit Virtual Agent Provides Greater Customization with Help Card
When first introduced, Tikit Virtual Agent either helped your fellow employees create tickets or deflect tickets with answers to common questions using artificial intelligence that ...
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A Letter from Leadership… Reflecting on Inc.’s “Best Workplaces” Recognition
We here at Cireson are thrilled to be recognized as one of Inc.\’s “Best Workplaces\” for 2024! This prestigious accolade is a testament to our ...
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Tikit Virtual Agent Expands Capabilities with Multiple KB Responses
Those leveraging Tikit’s artificial intelligence (AI) know that the first step to self-service, apart from building Knowledge Articles or Custom Forms, is getting the Tikit Virtual ...
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