Customer Success Stories
The Power of One: How Tikit Helps a Solo IT Leader Support 100 Employees
A Cireson Customer Success Story Company Overview Rapids Foodservice provides comprehensive foodservice solutions for restaurants, bars, hotels, and commercial kitchens across the Midwest, specializing in ...
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Building Structure with Heart: LEF’s Journey to Seamless IT Service with Tikit
A Cireson Customer Success Story Company Overview The Learning Enrichment Foundation (LEF) is a Toronto-based nonprofit dedicated to community empowerment through employment services, skills training, ...
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Vantage Bank Customer Success Story
Want to be our next customer success story? We’re always looking to highlight our customers! If you want to share the story of your company’s ...
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Yzer Customer Success Story
Want to be our next customer success story? We’re always looking to highlight our customers! If you want to share the story of your company’s ...
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Norwegian School of Economics Customer Success Story
Want to be our next customer success story? We’re always looking to highlight our customers! If you want to share the story of your company’s ...
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Constraight Customer Success Story
Want to be our next customer success story? We’re always looking to highlight our customers! If you want to share the story of your company’s ...
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What Our Customers Are Saying
Great Addition to Our Team
"Having the Tikit Teams agent has been a great addition, although some users are still adjusting to submitting tickets through it. The AI-generated responses have been very helpful, and I expect they’ll continue to improve as our knowledge base grows. I’d love to see a more streamlined mobile ticketing app to make it easier to find and respond to tickets while away from my desk."
Tanya Puig
JRBT
Tikit Transformed Our Process
"Tikit has transformed how our team handles internal support and service requests. Built natively into Microsoft Teams, it offers a seamless and intuitive experience that feels like a natural extension of our daily workflow.
Tikit is a great helpdesk solution that end users like using. The MS Teams integration is valuable."
Eric Valla
WyHy Federal Credit Union
A Quick and Focused Solution
"Because it’s so easy to use, there is actually an increase in requests coming in. Before, where there was a bit of a barrier of filling out a form and waiting for response, it was very focused online. Now it’s pretty much open so users just ask a question or submit a request. It’s encouraging them to submit more, rather than just living with issues because it’s so easy."
Nick Manjoo
TLC Marketing
The Easiest Ticketing System
"Tikit is absolutely amazing. I have been in the industry for quite sometime now and this is the easiest ticketing system to navigate and to integrate with Microsoft Products."
Isaac Guijosa
Suvida Healthcare
Want to be our next customer success story?
We’re always looking to highlight our customers! If you want to share the story of your company’s journey with Tikit, just provide us with a few details and a member of our team will be in touch.
