Blog & Resources
Cireson Portal for Service Manager v11.6
Are you upgrading, looking for refined global search control or greater activity management in the portal? Cireson Portal for Service Manager v11.6 addresses such functionality
Sessions and What to Expect from INNOVATE 2022
Before the pandemic, you might have been working as usual, potentially planning new investments or projects. But suddenly offices closed, and IT had to support
INNOVATE 2022: Microsoft Service Management for the Hybrid World
Last year’s INNOVATE 2021 virtual conference explored how to futureproof your Microsoft System Center Service manager (SCSM) strategy. We combined practical “how-to” instruction with use
Cireson Portal for Service Manager v11.5 and Analytics Archiver
If you’ve spent any amount of time in Microsoft System Center Service Manager (SCSM), you have no doubt interacted with Service Manager’s “grooming” settings. These
Community Open Floor: V11.4.2 Release and INNOVATE 2022 Anticipation
With the baseline release of Cireson Portal for Service Manager V11.4.2 out and available for download, this Community Open Floor conversation centered on it, preferred
How to Work with Relationships in PowerShell
Following setup in parts 1-5 of this PowerShell series, Cireson Product Manager Adam Dzyacky ties everything together in this blog, with an emphasis on relationships
Community Open Floor: Creating Efficiency with Learning, Short Cuts, Advice and Planning
Productive, active conversation is happening in the Community Open Floor Discussion Group, particularly from newly joined members and others seeking help. Welcome to all, and
Best Practices for Working with Microsoft System Center Service Manager
IT administrators can do a lot with Microsoft System Center Service Manager (SCSM) to improve its functionality out-of-the box. You can get a head start
Community Open Floor: Working with Notification Activity
Last week we announced the launch of Cireson’s “notification activity” console app, which simplifies the process of updating stakeholders about Microsoft System Center Service Manager
New Cireson Console App: Simplify Notifications with Notification Activity
During our recent Quarterly Webinar, we previewed a series of new Cireson portal features. Now the “notification activity” console app is available, making it easier
Community Open Floor: Various Ways to Approach Forms and Dashboards
We know that there are usually various ways to achieve a goal, each associated with pros and cons. Last week during our Community Open Floor
Futureproof Your ITSM Plan for These Current Trends
We talked a lot about futureproofing your Microsoft Service Manager strategy last year at Cireson’s Innovate 2021 virtual conference, but what about external factors now