Blog & Resources

Cireson Experts Live Recap

Experts Live Europe 2023 Recap: Unveiling the Power of Tikit by Cireson in Prague

The cobblestone streets of Prague recently resonated with the sounds of tech discussions, product demos and enthusiastic networking as Experts Live Europe 2023 took center stage from September 18th to 20th. Cireson’s participation as a silver sponsor was marked by the successful showcase of Tikit, a transformative Microsoft 365 ITSM SaaS solution. About Experts Live Europe Experts Live Europe is

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Experts Live Blog Cireson

Tikit by Cireson Exhibiting at Experts Live Europe 2023

Experts Live Europe is a community-driven IT conference with a focus on Microsoft cloud, datacenter, security and modern workplace solutions. Bringing together professionals looking to share insights and knowledge on the latest Microsoft solutions, Experts Live EU is the ideal first international event for the team to showcase their cloud-based IT Service Management platform built for Microsoft Teams: Tikit by

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Press Release Cireson

Tikit by Cireson to Exhibit at Experts Live Europe, Showcasing Ticketing for Microsoft Teams

SAN DIEGO, September 18, 2023 — Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, will exhibit this month at Experts Live Europe. Experts Live Europe is a community-driven IT conference with a focus on Microsoft cloud, datacenter, security and modern workplace solutions. As a leader in the Microsoft Service Management space, Cireson will be showcasing their

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Cireson Add Ins Blog Image

Introducing Three New Service Manager Portal Add-Ins

In today’s hybrid workforce, it is critical for organizations to have the options to customize their software to meet their needs. According to a 2022 report from Okta, the average number of software applications deployed by an organization is 89, up from 88 reported in 2021. With so many solutions to manage, it is critical to ensure they are meeting

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SMP in Teams Blog

The Advantages of the Cireson Service Manager Portal in Microsoft Teams

Microsoft Teams is a powerful collaboration platform that has revolutionized the way teams communicate, collaborate and generally work together. With its seamless communication, team collaboration features and ease of accessing internal resources, Teams provides numerous benefits for users. According to ’Statista, the number of Microsoft Teams users grew from 145 M in 2021 to 270 M in 2022. When the

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Asset Management Device Check In Blog Image

The Need for Device Check-Ins

In today’s digital age, IT assets are essential tools for businesses to operate effectively. In 2021 the IT Asset Management (ITAM) market was valued at $1.3B and is projects to reach $3.5B by 2031, according to market research from Allied Market Research. However, when IT assets are returned by users, they may not always be in the same condition as

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Feedback Survey Blog Image

Customer Satisfaction Measurement Made Simple with the Feedback Survey Add-in

It’s important for organizations to constantly measure their customer experience. Often this is done with a Customer Satisfaction (CSAT) score which allows organizations to monitor their success in meeting customer expectations in a quantified, measurable way. According to CMSWire’’s 2023 “The State of Digital Customer Experience” report, CSAT scores are the number one metric organizations are measuring, followed by customer

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Blog Image Oh My Posh

Windows Terminal, Oh My Posh and Service Manager Portal

Whether it’s automating various processes in System Center Service Manager (SCSM),  documenting how to write PowerShell for SCSM so anyone can do it, scripting resources in Azure, or automating just about anything else one doesn’t want to do. It probably goes without saying, but I have a bit of an affinity for PowerShell. And as the history of these products

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Microsoft SQL Server Deployment, Part 4: Tips for Success

This is part four of a four-part series on Microsoft SQL server deployment. Click here to view part one, part two and part three. Now that you’ve successfully deployed SQL server, it’s critical to ensure things continue to run smoothly over time. Here are some best practices to ensure you are setup for success. SQL Server Maintenance It’s a good

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SQL Server Deployment Post Deployment Configurations

Microsoft SQL Server Deployment, Part 3: Post-Deployment Configurations

This is part three of a four-part series on Microsoft SQL server deployment. Click to view part one and part two. Now that you have Microsoft SQL server installed as seen in part two of this series, let’s address some final post-deployment settings. Firewall The Microsoft SQL Server installer does not modify the Windows Firewall, so if you still have

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SQL Server Deployment

Microsoft SQL Server Deployment, Part 2: Deployment

This is part two of a four-part series on Microsoft SQL server deployment. Click here to view part one. Operating System Deployment Now that we have the prerequisites out of the way, next up is Operating System (OS) deployment and configuring the base system to run SQL Server. OS Drive Modern versions of Windows consume a lot of space on

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SMP Template Blog Headerr v2

Cireson Portal for Service Manager (SMP) v12 Has Launched

The Cireson Portal for Service Manager v12 is now available. We’ve got four features rolling out with our Latest release of the Service Manager Portal (SMP) and updates to one of our most fundamental System Center Service Manager (SCSM) Console Apps: Notify Analyst. But first, let’s talk about everything happening in v12 of the Cireson Service Manager Portal. Feature One:

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