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Cireson IT Monkey sitting at a desk with a laptop and banana peel

Who Is IT Monkey?

Meet the Fuzzy Force Behind the Culture at Cireson World Traveler. Code Whisperer. Banana Muffin Enthusiast. Name: IT MonkeyJob Title: Director of Culture at Cireson ...
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Human-Resources

How to Use Tikit as a Helpdesk Solution for Human Resources

Turn Microsoft Teams into an effective help desk solution for your HR department.
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Multi Department

What Is a Multi-Department Ticketing System? 

In today’s fast-paced workplace, it’s not just the IT department that fields support requests. HR needs to manage leave and onboarding, Marketing handles asset requests ...
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MultiDepartment

Webinar Replay: Breaking Down Silos

Learn how to use Tikit to unify HR, IT, Facilities, Marketing, DevOps, and more—all in one service desk platform. Is your organization still juggling support ...
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Service-Catalog

Introducing Visual Service Catalog

Visual Service Catalog is now available in Tikit to provide users a convenient menu display for service offerings. Advancements to archiving and scrolling also included ...
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icons and gears representing DevOps ticketing

DevOps Ticketing System Built for Microsoft Teams with Tikit

Looking for a DevOps ticketing system that works inside your Microsoft 365 environment? See how Tikit simplifies DevOps support.
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cell phone showing login screen for Microsoft Teams

How to Leverage Microsoft Teams as Your New Marketing Help Desk Solution

Learn how to effectively implement Tikit as a Marketing Help Desk, train your team to use it like pros, and create exceptional customer experiences.
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IT Monkey wearing an orange shirt with the Cireson ogo on it and hanging from a tree in the jungle next to a Toucan bird

Guess Who’s Back? IT Monkey Swings into Action (Again!)

If you’ve been poking around the freshly rebranded Cireson site lately, you might have noticed a familiar fuzzy face making a few surprise appearances. That’s ...
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Cireson Press Release

Tikit by Cireson Available on Microsoft AppSource and Teams Store

SAN DIEGO, California — June 9, 2025 — Cireson, a pioneer in Microsoft Service Management and creator of Tikit, the modern IT service management (ITSM) ...
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