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Why choose Cireson over Microsoft ‘out of the box’ self-service?

The free Cireson Self-Service Portal for end users is a complete replacement of the Microsoft Self-Service Portal for Service Manager. Empower your end users to perform everyday self-service tasks by providing an easy to use, personalized experience when reporting incidents, searching the knowledge base, and requesting services from the service catalog.

Features

  • Adaptive to cater for the hyperconnected mobile world we live in for any device
  • 100% browser, mobile device, and OS agnostic
  • Provide end-users with a single consumer friendly storefront experience
  • Empower end-users to log their own incidents and service requests without the need to contact the service desk
  • Integrated HTML Knowledge Base for end-users to solve their own problems
  • Improve communication between IT and the business with Advanced Announcements
  • End-users can easily personalize their own Portal experience
  • Drive down costs and improve overall end-user happiness

Customer Reviews

self service testimonial 1

You don’t understand how much I love your product. It has single handedly saved my Service Management implementation. Thank you!

Razin Bouzar – ExactTarget

2018-01-06T12:32:26+00:00

Razin Bouzar – ExactTarget

You don’t understand how much I love your product. It has single handedly saved my Service Management implementation. Thank you!

self service testimonial 2

Everything in the portal saves time for our users. It is very simple to work with, and every item is easy to find.

Jean-Sébastien Huot – Addenda Capital

2018-01-06T12:33:21+00:00

Jean-Sébastien Huot – Addenda Capital

Everything in the portal saves time for our users. It is very simple to work with, and every item is easy to find.
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Download the Cireson Self-Service Portal – Community

To download the free Self-Service Portal – Community app from Cireson, please complete the below form and we will automatically send you the app via e-mail. Registration will include you in all future notifications for updates to this app as they are released.

Formal Cireson Support (phone, email, and web) is not included with the free Self-Service Portal – Community app. Take advantage of the Cireson Community to connect with other customers and Cireson experts for technical assistance. If you’d like to purchase a Support Package, please contact us today for the pricing options.

If you need immediate assistance then call + 1 (855) 871-1232.

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