Videos
Webinar Replay: Delivering Better Support through IT Self-Service
Learn how to design an IT self-service experience employees want to engage with—one that helps people get answers quickly, request help easily, and resolve issues ...
Watch Now
Webinar Replay: 5 Amazing Tikit Integrations to Try Now
Tikit is an AI-powered ticketing system built for Microsoft Teams that’s powerful on its own. But when you connect it with the Microsoft ecosystem? That’s ...
Watch Now
Microsoft Expert Community Session: Unlocking the Power of Sensitivity Labels – A Comprehensive Guide
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft ...
Watch Now
Webinar Replay: Sneak Peek at the New Tikit ITSM Pro Plan
We’re launching a new Tikit plan—and it’s designed to power Tikit beyond traditional IT service management. In this webinar we introduce Microsoft 365 ITSM Pro, ...
Watch Now
Webinar Replay: Tikit’s Top Five Features of 2025
It’s been a big year for Tikit—new capabilities, smarter workflows, and features that make service management easier for everyone. But which updates made the biggest ...
Watch Now
Microsoft Expert Community Session: Enhance Your Coding Skills with GitHub Copilot
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft ...
Watch Now
Webinar Replay: From Alerts to Action: Monitoring with Tikit
We all love monitoring dashboards for spotting trends and seeing the health of your business apps. But if someone has to notice an alert or ...
Watch Now
Microsoft Expert Community Session: Maximizing Your AI Investment Whilst Keeping Meetings Secure
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft ...
Watch Now
Webinar Replay: Building Dashboards that Work, Now and Later
Building dashboards shouldn’t feel like you’re chasing an endless list of “what about…” requests. In this live webinar, we’ll share best practices for building dashboards ...
Watch Now
