Consulting Services
Get the Most Out of Your Tikit and Microsoft Investment for a better Service Management Experience
We offer service packages designed to meet the needs of organizations of all sizes. From initial implementation and configuration to advanced process consulting and solution integration, the Cireson team is here to support all your Microsoft 365 IT Service Management needs. Contact us to discuss your goals and find the plan that’s right for your business.
Streamlined Setup
$2,490 USD
-
Tikit Install or Install Health Check
-
Configuration all Key Settings
-
2 Knowledge Articles for AI Deflection
-
2 Templates in Teams
-
2 Custom Forms in Teams
-
1 Lifecycle (Multi Phase Process)
Accelerated Setup
$4,990 USD
-
Tikit Install or Install Health Check
-
Configuration all Key Settings
-
5 Knowledge Articles for AI Deflection
-
5 Templates and Custom Forms
-
1 Process Design Workshop
-
1 Lifecycle (Multi Phase Process)
-
1 Power Automate Workflow
-
Ticket Data Migration from Service Desk*
Business Ready Setup
$14,990 USD
-
Tikit Install or Install Health Check
-
Configuration all Key Settings
-
15 Knowledge Articles for AI Deflection
-
15 Templates and Custom Forms
-
5 Process Design Workshops
-
5 Lifecycles (Multi Phase Process)
-
2 Power Automate Workflows per Lifecycle
-
Power BI Dashboard to visualize 20 KPIs
-
Ticket Data Migration from Service Desk*
* Up to 10,000 Ticket, User, Comment and Attachment items
A Dedicated Services and Consulting Team
IT Service Management is not a one-size-fits-all approach. Your implementation and ongoing maintenance needs may differ from those of other organizations. Our team of dedicated consultants, backed by decades of experience, is here to support you—both at the outset and throughout your Tikit ITSM journey with all your implementation and migration needs.
Meet the needs of your organization with:
- Implementation
- Process Design
- Data Import
- Custom Apps
- Custom Forms & Lifecycle Creation
- External System Integration Reporting
- Process & Fulfillment Automation with Power Automate
New to Tikit and Need Basic Setup and Configuration?
We stand behind our product and its functionality to improve your ITSM experience. To ensure every organization gets the most out of Tikit, we are happy to schedule a complimentary setup session to configure Tikit’s for basic functionality and features.
Looking for Advanced Assistance, Implementation or Customization?
We have a team of dedicated IT consultants available to help with your advanced organizational needs. Schedule a call to discuss the services plans and select the one right for your organization.
Ready to Kickstart Your ITSM Journey?
Fill out the form if you would like to speak to a team member to discuss and identify which Services plan is right for your needs. See how Cireson can make your IT Service Management dreams a reality.
