Tag: Teams Ticketing
Top Helpdesk Software for SharePoint Users (and a Scalable Microsoft 365 Alternative)
If your team is committed to SharePoint and wants something simple and familiar, tools like HR365 or Crow Canyon might fit the bill. But if ...
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How to Build a Modern Service Desk with Tikit Inside Microsoft 365
Today’s IT teams are facing increasing pressure to deliver faster, more personalized support—all without increasing overhead. That’s where Tikit, built by Cireson, comes in. Tikit ...
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Are There Any Free Office 365 Ticketing Systems?
Looking for free Office 365 ticketing systems? Here's for free solutions that may work and a decision guide to help find a solution that fits ...
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How to Build a Facility Management Help Desk That Actually Delivers on SLAs
Whether you’re upgrading from spreadsheets or replacing a clunky legacy system, a well-structured facility management help desk helps turn disorganized requests into structured, trackable workflows.
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Webinar Replay: Introducing Tikit Service Catalog
Explore the new Tikit Service Catalog, a portal experience for requesting help in Tikit—no chat required. Designed for organizations that want to offer a way ...
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Top 5 Ways to Maximize Your AI Ticketing System
Optimizing your AI ticketing system requires a thoughtful, iterative approach. From smarter integrations to active feedback loops, every decision compounds the value of your investment.
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The Best Marketing Ticketing System for Microsoft Teams Users
If your marketing team works in Microsoft Teams, a ticketing system for Microsoft Teams will dramatically reduce chaos, streamline internal requests, and increase campaign visibility. ...
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The New Site for Tikit API Documentation
Exploring, integrating, and developing with Tikit is now even easier with the introduction of the new Tikit API site available at https://tikitapi.cireson.com/ Before now, there were ...
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5 Signs Your Organization Needs a Multi-Department Help Desk
Think help desks are just for IT? Think again. As the modern workplace grows more digital and collaborative, every department—not just tech support—plays a role ...
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How to Use Tikit as a Helpdesk Solution for Human Resources
Turn Microsoft Teams into an effective help desk solution for your HR department.
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