Tag: Teams Ticketing
Webinar Replay: Introducing Tikit Service Catalog
August 8, 2025
Explore the new Tikit Service Catalog, a portal experience for requesting help in Tikit—no chat required. Designed for organizations that want to offer a way ...
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Top 5 Ways to Maximize Your AI Ticketing System
August 6, 2025
Optimizing your AI ticketing system requires a thoughtful, iterative approach. From smarter integrations to active feedback loops, every decision compounds the value of your investment.
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The Best Marketing Ticketing System for Microsoft Teams Users
July 31, 2025
If your marketing team works in Microsoft Teams, a ticketing system for Microsoft Teams will dramatically reduce chaos, streamline internal requests, and increase campaign visibility. ...
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The New Site for Tikit API Documentation
July 29, 2025
Exploring, integrating, and developing with Tikit is now even easier with the introduction of the new Tikit API site available at https://tikitapi.cireson.com/ Before now, there were ...
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5 Signs Your Organization Needs a Multi-Department Help Desk
July 11, 2025
Think help desks are just for IT? Think again. As the modern workplace grows more digital and collaborative, every department—not just tech support—plays a role ...
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How to Use Tikit as a Helpdesk Solution for Human Resources
July 8, 2025
Turn Microsoft Teams into an effective help desk solution for your HR department.
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What Is a Multi-Department Ticketing System?
July 2, 2025
In today’s fast-paced workplace, it’s not just the IT department that fields support requests. HR needs to manage leave and onboarding, Marketing handles asset requests ...
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Webinar Replay: Breaking Down Silos
June 30, 2025
Learn how to use Tikit to unify HR, IT, Facilities, Marketing, DevOps, and more—all in one service desk platform. Is your organization still juggling support ...
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Introducing Visual Service Catalog
June 26, 2025
Visual Service Catalog is now available in Tikit to provide users a convenient menu display for service offerings. Advancements to archiving and scrolling also included ...
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DevOps Ticketing System Built for Microsoft Teams with Tikit
June 19, 2025
Looking for a DevOps ticketing system that works inside your Microsoft 365 environment? See how Tikit simplifies DevOps support.
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