Tag: Teams Ticketing

Screen with opening slide from the Tikit Service Catalog webinar

Webinar Replay: Introducing Tikit Service Catalog

Explore the new Tikit Service Catalog, a portal experience for requesting help in Tikit—no chat required. Designed for organizations that want to offer a way ...
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Top 5 Ways to Maximize Your AI Ticketing System 

Optimizing your AI ticketing system requires a thoughtful, iterative approach. From smarter integrations to active feedback loops, every decision compounds the value of your investment. 
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young professionals talking in front of a board of Marketing Strategy notes

The Best Marketing Ticketing System for Microsoft Teams Users 

If your marketing team works in Microsoft Teams, a ticketing system for Microsoft Teams will dramatically reduce chaos, streamline internal requests, and increase campaign visibility. ...
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API Documentation site for Tikit by Cireson

The New Site for Tikit API Documentation

Exploring, integrating, and developing with Tikit is now even easier with the introduction of the new Tikit API site available at https://tikitapi.cireson.com/  Before now, there were ...
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groups of people talking around office desks

5 Signs Your Organization Needs a Multi-Department Help Desk

Think help desks are just for IT? Think again. As the modern workplace grows more digital and collaborative, every department—not just tech support—plays a role ...
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Human-Resources

How to Use Tikit as a Helpdesk Solution for Human Resources

Turn Microsoft Teams into an effective help desk solution for your HR department.
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Multi Department

What Is a Multi-Department Ticketing System? 

In today’s fast-paced workplace, it’s not just the IT department that fields support requests. HR needs to manage leave and onboarding, Marketing handles asset requests ...
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MultiDepartment

Webinar Replay: Breaking Down Silos

Learn how to use Tikit to unify HR, IT, Facilities, Marketing, DevOps, and more—all in one service desk platform. Is your organization still juggling support ...
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Service-Catalog

Introducing Visual Service Catalog

Visual Service Catalog is now available in Tikit to provide users a convenient menu display for service offerings. Advancements to archiving and scrolling also included ...
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icons and gears representing DevOps ticketing

DevOps Ticketing System Built for Microsoft Teams with Tikit

Looking for a DevOps ticketing system that works inside your Microsoft 365 environment? See how Tikit simplifies DevOps support.
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