Tag: Reporting and Analytics

How to Track SLA Compliance with a Power BI Dashboard in Microsoft Teams  

This blog is an update to our original Power BI reporting series posted here. We’ve made some updates to our Power BI Dashboard with support ...
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Tikit's Ticket Dashboard using Power BI

How to Create a Ticketing Dashboard in Microsoft Teams using Power BI

This is blog is part 1 in a 2 part series designed to help you create dashboards with your ticketing data. You’ll get an assist ...
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illustration of man and woman presenting about building ITSM dashboards

Building ITSM Dashboards That Scale Over Time (Not Just at Launch) 

Power BI dashboards often start strong—then slowly lose relevance as reporting needs evolve. A service desk grows, stakeholders ask new questions, and dashboards that once felt ...
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Webinar Replay: From Alerts to Action: Monitoring with Tikit

We all love monitoring dashboards for spotting trends and seeing the health of your business apps. But if someone has to notice an alert or ...
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Top 10 Tips for Creating Effective Dashboards in Tikit

Dashboards are more than just colorful charts—they’re powerful tools for driving smarter decisions and improving IT support. But creating dashboards that are both visually appealing ...
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Webinar Replay: Building Dashboards that Work, Now and Later

Building dashboards shouldn’t feel like you’re chasing an endless list of “what about…” requests. In this live webinar, we’ll share best practices for building dashboards ...
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Webinar Replay: Power Automate Dos and Does

Unlock the full potential of Power Automate to streamline your IT service management with Tikit! We’ll cover what to do to set things up to make the ...
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Power BI Reporting for Tikit webinar

Webinar Replay: Power BI Reporting Dos and Dont’s for Tikit

Reporting can be such valuable tool, but also one that’s easy to overlook or feel overwhelmed by. In this webinar, we’ll walk you through the ...
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The Power of Reporting in IT Service Management: A Guide to Demonstrating Success and Measuring Performance

The Importance of Reporting in IT Service Management  In the world of IT Service Management (ITSM), reporting plays a crucial role in demonstrating success and ...
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Power BI and Excel Updates: More Datapoints to Tasks, Approvals and Requesters

A key component to a successful IT Service Management (ITSM) solution is being able to measure and demonstrate success through actionable data reporting. For Tikit, ...
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