Tag: Product Updates + Features
Webinar Replay: Breaking Down Silos
Learn how to use Tikit to unify HR, IT, Facilities, Marketing, DevOps, and more—all in one service desk platform. Is your organization still juggling support ...
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Introducing Visual Service Catalog
Visual Service Catalog is now available in Tikit to provide users a convenient menu display for service offerings. Advancements to archiving and scrolling also included ...
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Adaptive Card Designer Enhancements
Exciting enhancements to the Adaptive Card Designer are now available for Tikit users. Tikit not only builds on Teams, but it also builds on Microsoft’s ...
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Top Tikit Features in 2024: A Year in Review
What a busy and exciting year 2024 was! Over the past year, we\’ve introduced a wide array of updates for Tikit agents and users, ranging ...
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NEW in Tikit! Lifecycle Enhancements – Approvals, Tasks, and Transitions
As of this morning, users can now take advantage of all new Tikit functionality arriving for Lifecycles, Approvals, Tasks, and Transitions. All alongside even more ...
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Discover the Tikit Integration with Asana
One of the many drivers behind Tikit is to meet people where and how they work. But for the team at Tikit by Cireson, that ...
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Webinar Replay: Unified ITSM for HR, Marketing, Accounting, & IT with Tikit
This is a recording of the Tikit webinar hosted on November 6, 2024. In this presentation, the team demonstrates how to tackle the challenge of ...
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Tikit Virtual Agent Provides Greater Customization with Help Card
When first introduced, Tikit Virtual Agent either helped your fellow employees create tickets or deflect tickets with answers to common questions using artificial intelligence that ...
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Tikit Webinar Replay: Revving Up ITSM with OpenAI
Catch the replay of Tikit\’s webinar from June 18, 2024 in which the team took an in-depth look at the Tikit product roadmap, where it’s ...
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Tikit Virtual Agent Expands Capabilities with Multiple KB Responses
Those leveraging Tikit’s artificial intelligence (AI) know that the first step to self-service, apart from building Knowledge Articles or Custom Forms, is getting the Tikit Virtual ...
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