Tag: Product Updates + Features
Webinar Replay: Breaking Down Silos
June 30, 2025
Learn how to use Tikit to unify HR, IT, Facilities, Marketing, DevOps, and more—all in one service desk platform. Is your organization still juggling support ...
Read More Introducing Visual Service Catalog
June 26, 2025
Visual Service Catalog is now available in Tikit to provide users a convenient menu display for service offerings. Advancements to archiving and scrolling also included ...
Read More Adaptive Card Designer Enhancements
May 12, 2025
Exciting enhancements to the Adaptive Card Designer are now available for Tikit users. Tikit not only builds on Teams, but it also builds on Microsoft’s ...
Read More Top Tikit Features in 2024: A Year in Review
January 7, 2025
What a busy and exciting year 2024 was! Over the past year, we\’ve introduced a wide array of updates for Tikit agents and users, ranging ...
Read More NEW in Tikit! Lifecycle Enhancements – Approvals, Tasks, and Transitions
December 19, 2024
As of this morning, users can now take advantage of all new Tikit functionality arriving for Lifecycles, Approvals, Tasks, and Transitions. All alongside even more ...
Read More Discover the Tikit Integration with Asana
November 27, 2024
One of the many drivers behind Tikit is to meet people where and how they work. But for the team at Tikit by Cireson, that ...
Read More Webinar Replay: Unified ITSM for HR, Marketing, Accounting, & IT with Tikit
November 11, 2024
This is a recording of the Tikit webinar hosted on November 6, 2024. In this presentation, the team demonstrates how to tackle the challenge of ...
Read More Tikit Virtual Agent Provides Greater Customization with Help Card
June 24, 2024
When first introduced, Tikit Virtual Agent either helped your fellow employees create tickets or deflect tickets with answers to common questions using artificial intelligence that ...
Read More Tikit Webinar Replay: Revving Up ITSM with OpenAI
June 19, 2024
Catch the replay of Tikit\’s webinar from June 18, 2024 in which the team took an in-depth look at the Tikit product roadmap, where it’s ...
Read More Tikit Virtual Agent Expands Capabilities with Multiple KB Responses
June 7, 2024
Those leveraging Tikit’s artificial intelligence (AI) know that the first step to self-service, apart from building Knowledge Articles or Custom Forms, is getting the Tikit Virtual ...
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