Tag: Microsoft 365
Top Helpdesk Software for SharePoint Users (and a Scalable Microsoft 365 Alternative)
If your team is committed to SharePoint and wants something simple and familiar, tools like HR365 or Crow Canyon might fit the bill. But if ...
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Are There Any Free Office 365 Ticketing Systems?
Looking for free Office 365 ticketing systems? Here's for free solutions that may work and a decision guide to help find a solution that fits ...
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Cireson Announces Winners of the 2025 ITSM Awards
SAN DIEGO, California — August 18, 2025 — Cireson, a leading provider of IT Service Management solutions built natively for Microsoft 365, is proud to ...
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Introducing Visual Service Catalog
Visual Service Catalog is now available in Tikit to provide users a convenient menu display for service offerings. Advancements to archiving and scrolling also included ...
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How to Leverage Microsoft Teams as Your New Marketing Help Desk Solution
Learn how to effectively implement Tikit as a Marketing Help Desk, train your team to use it like pros, and create exceptional customer experiences.
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Tikit by Cireson Available on Microsoft AppSource and Teams Store
SAN DIEGO, California — June 9, 2025 — Cireson, a pioneer in Microsoft Service Management and creator of Tikit, the modern IT service management (ITSM) ...
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How to Use Tikit as a Ticketing System for Human Resources
In a fast-paced and distributed workplace, Human Resources (HR) departments are often overwhelmed with numerous requests, queries, and administrative tasks. To streamline these processes, many ...
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Adaptive Card Designer Enhancements
Exciting enhancements to the Adaptive Card Designer are now available for Tikit users. Tikit not only builds on Teams, but it also builds on Microsoft’s ...
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Vantage Bank Customer Success Story
Want to be our next customer success story? We’re always looking to highlight our customers! If you want to share the story of your company’s ...
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Introducing Resolution Note
Customers can now take advantage of an exciting new feature within Tikit: Resolution Note! It offers a new way to distinctly mark how tickets are ...
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