Tag: IT Service Desk
How to Build a Modern Service Desk with Tikit Inside Microsoft 365
August 25, 2025
Today’s IT teams are facing increasing pressure to deliver faster, more personalized support—all without increasing overhead. That’s where Tikit, built by Cireson, comes in. Tikit ...
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Cireson Announces Winners of the 2025 ITSM Awards
August 19, 2025
SAN DIEGO, California — August 18, 2025 — Cireson, a leading provider of IT Service Management solutions built natively for Microsoft 365, is proud to ...
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The Best Marketing Ticketing System for Microsoft Teams Users
July 31, 2025
If your marketing team works in Microsoft Teams, a ticketing system for Microsoft Teams will dramatically reduce chaos, streamline internal requests, and increase campaign visibility. ...
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Top 5 Benefits of an AI Ticketing System
July 24, 2025
The shift toward automation in IT and customer support isn’t just a trend—it’s a measurable advantage. For organizations balancing rising expectations with limited resources, an ...
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5 Signs Your Organization Needs a Multi-Department Help Desk
July 11, 2025
Think help desks are just for IT? Think again. As the modern workplace grows more digital and collaborative, every department—not just tech support—plays a role ...
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How to Use Tikit as a Helpdesk Solution for Human Resources
July 8, 2025
Turn Microsoft Teams into an effective help desk solution for your HR department.
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Webinar Replay: Breaking Down Silos
June 30, 2025
Learn how to use Tikit to unify HR, IT, Facilities, Marketing, DevOps, and more—all in one service desk platform. Is your organization still juggling support ...
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Introducing Visual Service Catalog
June 26, 2025
Visual Service Catalog is now available in Tikit to provide users a convenient menu display for service offerings. Advancements to archiving and scrolling also included ...
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DevOps Ticketing System Built for Microsoft Teams with Tikit
June 19, 2025
Looking for a DevOps ticketing system that works inside your Microsoft 365 environment? See how Tikit simplifies DevOps support.
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7 Keys to Building a Successful DevOps Help Desk with Tikit by Cireson
June 18, 2025
Traditional help desks weren’t built for the hybrid demands of today’s DevOps teams. See how Tikit can make your team more efficient.
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