Tag: IT Service Desk

Webinar Replay: Breaking Down Silos

Learn how to use Tikit to unify HR, IT, Facilities, Marketing, DevOps, and more—all in one service desk platform. Is your organization still juggling support ...
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close up of computer screen showing Tikit's new Visual Service Catalog display in the requester portal

Introducing Visual Service Catalog

Visual Service Catalog is now available in Tikit to provide users a convenient menu display for service offerings. Advancements to archiving and scrolling also included ...
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icons and gears representing DevOps ticketing

DevOps Ticketing System Built for Microsoft Teams with Tikit

Looking for a DevOps ticketing system that works inside your Microsoft 365 environment? See how Tikit simplifies DevOps support.
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cell phone showing login screen for Microsoft Teams

How to Leverage Microsoft Teams as Your New Marketing Help Desk Solution

Learn how to effectively implement Tikit as a Marketing Help Desk, train your team to use it like pros, and create exceptional customer experiences.
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Tikit by Cireson Available on Microsoft AppSource and Teams Store

SAN DIEGO, California — June 9, 2025 — Cireson, a pioneer in Microsoft Service Management and creator of Tikit, the modern IT service management (ITSM) ...
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How to Use Tikit as a Ticketing System for Human Resources

In a fast-paced and distributed workplace, Human Resources (HR) departments are often overwhelmed with numerous requests, queries, and administrative tasks. To streamline these processes, many ...
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image of a desktop computer screen showing the new adaptive card designer enhancements for Tikit

Adaptive Card Designer Enhancements

Exciting enhancements to the Adaptive Card Designer are now available for Tikit users. Tikit not only builds on Teams, but it also builds on Microsoft’s ...
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How Tikit Streamlined Support at Vantage Bank Customer Success Story

Vantage Bank Customer Success Story

Want to be our next customer success story? We’re always looking to highlight our customers! If you want to share the story of your company’s ...
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Introducing Resolution Note

Customers can now take advantage of an exciting new feature within Tikit: Resolution Note! It offers a new way to distinctly mark how tickets are ...
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Yzer Customer Success Story

Want to be our next customer success story? We’re always looking to highlight our customers! If you want to share the story of your company’s ...
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