The Cireson Self-Service Portal for end users is a complete replacement of the Microsoft Self-Service Portal for Service Manager.
Service Management App
Self-Service Portal
Complete replacement of the Microsoft Self-Service Portal for Service Manager for End Users.
Solution Inspiration
Empower your end users to perform everyday self-service tasks by providing an easy to use, personalized experience when reporting incidents, searching the knowledge base and requesting services from the service catalog. Use this app along with the Analyst Portal app to provide Analysts with web-based ITSM capabilities.
Personalized Portal
End-users can easily personalize their own Portal experience.
Consumer Friendly
Provide end-users with a single consumer friendly storefront experience. Adaptive to cater for the hyperconnected mobile world we live in for any device.
End-Users Log Requests & OS Agnostic
End-Users Log Requests End-Users Log Requests. 100% browser, mobile device, and OS agnostic.
Features
HTML Knowledge Base
Integrated HTML Knowledge Base for end-users to solve their own problems.
Advanced Announcements
Improve communication between IT and the business with Advanced Announcements.
Improve Happiness
Drive down costs and improve overall end-user happiness.
Testimonial
Saved My Service Management Implementation
"You don’t understand how much I love your product. It has single handedly saved my Service Management implementation. Thank you!"
Razin Bouzar
ExactTarget
Free No-Risk, No-Obligation Demo
Start your free 30-day test drive of Cireson apps – no strings attached.
