Cireson Analytics works in conjunction with the Cireson Portal for Service Manager (SCSM) to put valuable data at your fingertips with custom dashboards and reports.
Service Management App
Analytics for Microsoft Service Manager
Put valuable data at your fingertips with custom dashboards and reports.
Solution Inspiration
Managers can keep an eye on key performance indicators, track how their team is performing, and identify hot spots and trends in data for actionable insight. IT team members can track their own productivity with custom Incident Management, Change Management, and Service Request fulfillment dashboards. Maintain and leverage a historical database of Service Manger Work Item data for up to 10 years, to improve processes and enhance your Cireson Portal.
Custom Dashboards
Create powerful and intuitive custom dashboards and reports.
Make Informed Decisions
Real-time and historical dashboards provide the information you need to make informed decisions. Analytics are accessible through all modern browsers.
Leverage Out-Of-The-Box Charts
Leverage out-of-the-box charts and graphs for KPI visibility.
Features
Time-Period Filters
Select time-period filters for all charts using date ranges.
Work Item Details
Dashboards include Work Item details, status and date information, affected and assigned user information, and more.
Optimized for Speed
Optimized for speed and performance with a separate Analytics database, reducing the storage requirements for you Service Manager and Service Manager databases.
Free No-Risk, No-Obligation Demo
Start your free 30-day test drive of Cireson apps – no strings attached.
