Search Results for: analytics
Community Open Floor Recap: Analytics Use Case
Catch our group brainstorm on Microsoft System Center Service Manager analytics use cases. Tune in for our latest brainstorm!
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Cireson Portal for Service Manager v11.5 and Analytics Archiver
If you’ve spent any amount of time in Microsoft System Center Service Manager (SCSM), you have no doubt interacted with Service Manager’s “grooming” settings. These settings define ...
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App – Analytics
Service Management App Analytics for Microsoft Service Manager Put valuable data at your fingertips with custom dashboards and reports. Cireson Analytics works in conjunction with ...
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How to Navigate Reporting Roadblocks by Extending Cireson Analytics
The Service Manager Data Warehouse is a powerful tool but can be complex to work with and comes with a big footprint. We’ve worked with ...
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Building SCSM Dashboards with Cireson Analytics
Introduction on Building SCSM Dashboard Believe it or not, digital dashboards have been around since as early as the 1980’s But it wasn’t until the ...
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How to Build a Facility Management Help Desk That Actually Delivers on SLAs
Whether you’re upgrading from spreadsheets or replacing a clunky legacy system, a well-structured facility management help desk helps turn disorganized requests into structured, trackable workflows.
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Webinar Replay: Supercharge Your Service Desk
Discover how to use AI in Microsoft Service Manager to reduce tickets, improve self-service, and accelerate resolution times—right from your Cireson Service Manager Portal (SMP). ...
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How to Use Tikit as a Helpdesk Solution for Human Resources
Turn Microsoft Teams into an effective help desk solution for your HR department.
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DevOps Ticketing System Built for Microsoft Teams with Tikit
Looking for a DevOps ticketing system that works inside your Microsoft 365 environment? See how Tikit simplifies DevOps support.
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7 Keys to Building a Successful DevOps Help Desk with Tikit by Cireson
Traditional help desks weren’t built for the hybrid demands of today’s DevOps teams. See how Tikit can make your team more efficient.
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