Search Results for: analytics
Community Open Floor Recap: Analytics Use Case
Catch our group brainstorm on Microsoft System Center Service Manager analytics use cases. Tune in for our latest brainstorm!
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Cireson Portal for Service Manager v11.5 and Analytics Archiver
If you’ve spent any amount of time in Microsoft System Center Service Manager (SCSM), you have no doubt interacted with Service Manager’s “grooming” settings. These settings define ...
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App – Analytics
Service Management App Analytics for Microsoft Service Manager Put valuable data at your fingertips with custom dashboards and reports. Cireson Analytics works in conjunction with ...
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How to Navigate Reporting Roadblocks by Extending Cireson Analytics
The Service Manager Data Warehouse is a powerful tool but can be complex to work with and comes with a big footprint. We’ve worked with ...
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Building SCSM Dashboards with Cireson Analytics
Introduction on Building SCSM Dashboard Believe it or not, digital dashboards have been around since as early as the 1980’s But it wasn’t until the ...
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Maximize Your Microsoft 365 E3/E5 Investment: Use What You’re Already Paying For
If your organization is licensed for Microsoft 365 E3 or E5, you’re already paying for an incredibly powerful technology stack. But here’s the reality: most ...
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Building ITSM Dashboards That Scale Over Time (Not Just at Launch)
Power BI dashboards often start strong—then slowly lose relevance as reporting needs evolve. A service desk grows, stakeholders ask new questions, and dashboards that once felt ...
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Webinar Replay: Sneak Peek at the New Tikit ITSM Pro Plan
We’re launching a new Tikit plan—and it’s designed to power Tikit beyond traditional IT service management. In this webinar we introduce Microsoft 365 ITSM Pro, ...
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What Is IT Service Management (ITSM)?
Modern ITSM is evolving to incorporate automation, self-service, AI, and real-time analytics. Learn how IT Service Management can impact your organization.
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IT Service Desk Best Practices: Building a Smarter, More Efficient Support Operation
Learn how to optimize IT service desk performance with proven ITIL-aligned best practices for workflow, reporting, and automation.
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