Self-Service Portal
Why Choose Cireson Over Microsoft ‘Out of the Box’ Self-service?
The Cireson Self-Service Portal for end users is a complete replacement of the Microsoft Self-Service Portal for Service Manager. Empower your end users to perform everyday self-service tasks by providing an easy to use, personalized experience when reporting incidents, searching the knowledge base and requesting services from the service catalog. Use this app along with the Analyst Portal app to provide Analysts with web-based ITSM capabilities.
Features
- Adaptive to cater for the hyperconnected mobile world we live in for any device
- 100% browser, mobile device, and OS agnostic
- Provide end-users with a single consumer friendly storefront experience
- Empower end-users to log their own incidents and service requests without the need to contact the service desk
- Integrated HTML Knowledge Base for end-users to solve their own problems
- Improve communication between IT and the business with Advanced Announcements
- End-users can easily personalize their own Portal experience
- Drive down costs and improve overall end-user happiness
Customer Reviews
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