Category: Video
Tikit Webinar Recap: Two Service Desk Options Built to Serve Your IT Ticketing Needs
You’re certainly not alone if you’ve experienced struggle and failure in an IT service desk implementation. In our 11-year tenure of serving global enterprise customers, ...
Read More 
Community Open Floor: Working with Notification Activity
Last week we announced the launch of Cireson’s “notification activity” console app, which simplifies the process of updating stakeholders about Microsoft System Center Service Manager ...
Read More 
Community Open Floor: Various Ways to Approach Forms and Dashboards
Various Ways to Approach Forms and Dashboards We know that there are usually various ways to achieve a goal, each associated with pros and cons. ...
Read More 
Community Open Floor: Try Customizing Using These Tools
IT professionals are pretty notorious for making thing possible, but sometimes the technology we use for a specific purpose falls short. In the case of ...
Read More 
Community Open Floor: Customize User Data 3 Ways in SCSM
Customize User Data 3 Ways in SCSM Are you happy with the way user information is displayed in the portal? When it comes to Microsoft ...
Read More 
Community Open Floor: What Are Your 2022 Goals and SCSM Project Wish List?
Anything is possible with the tools you already own, and during last week’s Community Open Floor, we saw how many customers are taking this concept ...
Read More 
Improve the Way You Search, Filter, Triage and Manage Ticket History
Here at Tikit, we’re constantly looking for ways to improve your experience managing ticketing and helpdesk operations. We’re excited to show you new flexible functionality ...
Read More Understanding Cireson Asset Management – Part 4
This is part four in a series of articles providing information on asset management from a Microsoft System Center 2012 R2 Configuration Manager basis when ...
Read More 
