Category: Guide
A Video Guide to ITIL Best Practices in Tikit
The IT Infrastructure Library (ITIL) framework is a set of best practices for managing IT services. It provides guidance on the design, development, delivery and ...
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A Video Guide to Multi-Departments in Tikit
Tikit is a Microsoft-aligned IT Service Management (ITSM) platform built for the Microsoft cloud. However, while it is an IT solution, it is designed to ...
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A Video Guide to How Users Work in Tikit
Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. Tikit is designed to enable your employees to work HOW and WHERE they ...
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A Video Guide to Working in the Tikit Web Portal
Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. Tikit is designed to enable your employees to work HOW and WHERE they ...
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A Video Guide to Ticketing in Microsoft Teams
Microsoft Teams is where your employees already communicate and collaborate, therefore it makes sense to centralize ticketing in Teams as well. Tikit is a Microsoft-aligned ...
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Top IT Service Desk Pain Points and How Tikit Solves Them
Experience all that Tikit has to offer, free for 14-days.
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Tikit by Cireson: Integrate vs. Migrate Guide
Should you integrate Tikit by Cireson with Cireson SMP or migrate? We’ve developed this checklist to help you decide.
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SCSM SDK Adventures – Trickle down User Role Security
Getting started with development using the Systems Center Service Manager (SCSM) SDK can be overwhelming. Thankfully there are plenty of great resources that go over ...
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SCCM – setting up Internet Based Client Management in multiple forests
Lessons Learned with Configuration Manager 2012 Cross-Forest, Internet-Based Client Management Configuration. In a recent implementation, I enjoyed (and cried over) learning some lessons in regards ...
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