Category: Blog
SCSM in the Real World: How Skövde Municipality Customized the Cireson Self-Service Portal
The Skövde Municipality IT Department is responsible for supporting about 7,500 employees across Skövde, Hjo, and Tibro Municipalities. They needed a more user-friendly experience for ...
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Adding File Attachments to Work Items & Configuration Items Using the Cireson API
In the Consulting world, we are always building fun and exciting customizations into the Cireson products, System Center Suite, and surrounding technologies. JavaScript, PowerShell, C#, ...
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Cireson Support Deploys Open Source SMLets Based Exchange Connector
Introduction SMLets Based Exchange ConnectorJoe Burrows With the upcoming releases for Server 2019 and Service Manager (SCSM) 2019, the Cireson Support Portal was well over ...
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Tips from the Trenches: SCSM Best Practices from 5+ Years of Experience & Expertise
SCSM Best Practices As an IT Administrator (or prospective Admin), there’s a lot you can do with Microsoft System Center Service Manager (SCSM) to make ...
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Creating the Perfect SCSM: Cleaning up Out-of-the-Box Clutter
Ahh, a lovely fresh install of Microsoft Service Manager (SCSM), nothing beats it. No random badly named management packs. No old subscriptions that no one ...
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How to Organize Your CustomSpace with a Script Loader
Introduction- Locating CustomSpace One the many great things about the Cireson Analyst Portal for Microsoft Service Manager is the ability to apply your own customizations. ...
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How to Securely Expose the Cireson Portal for SCSM to the Internet for External Access
Updated November 2020 to include reverse proxy to platform cache services and views. I’m often asked how one can securely expose the Cireson Portal for ...
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How to Enhance the Cireson Change Calendar for SCSM
Sometimes when you look at the Change Request Calendar, do you ever wonder who will be on-call during your change week or day? Has there ...
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Using the Free Cireson SMP Helper Tool
Simple Installation of SMP Helper Tool Gathering information and troubleshooting in the Cireson Portal often involves looking at files in various places, running SQL scripts ...
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Top 10 Microsoft Configuration Manager Frustrations Identified by SCCM Experts & Microsoft MVPs
The power of Microsoft Configuration Manager (SCCM) makes it possible for Administrators to deploy software, protect data, monitor health, and enforce compliance across all devices ...
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