Category: Blog
What is Microsoft Service Management?
Understanding Service Management Service Management is a set of practices and processes that are used to design, deliver, manage and improve IT services in an ...
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Discover the Tikit Integration with Asana
One of the many drivers behind Tikit is to meet people where and how they work. But for the team at Tikit by Cireson, that ...
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Security at Cireson
Security at Cireson has always been a priority. Since our early days as an Independent Software Vendor (ISV) focused on on-premises IT Service Management (ITSM) ...
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Top 10 Microsoft Teams Apps to Boost Company Productivity and Team Collaboration in 2024
In today’s dynamic work environment, leveraging the right tools is crucial for maintaining productivity, collaboration, and efficient workflows. Microsoft Teams has evolved into a central ...
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Tikit goes further with @Mentions, Agent specific processes, Email Attachment Filtering, KB Template Links, and Improved Agent Chat experiences
Increased collaboration As an aligned Service Management tool, Tikit continues to expand into Microsoft’s collaboration platform by introducing one of the highest requested roadmap features ...
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Tikit by Cireson Sponsors Experts Live Europe and UK
We are excited to announce that Tikit by Cireson is the official sponsor for both Experts Live Europe and Experts Live UK. What is Experts Live? Experts Live is ...
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Exciting News: SCSM 2025 is Coming!
As the technology landscape continues to evolve, keeping your IT service management (ITSM) systems secure and up-to-date is critical. System Center Service Manager (SCSM) 2019 ...
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Exploring the Underutilized Features of Tikit: Maximizing Your Service Desk Efficiency
In today\’s fast-paced business environment, service desk efficiency can make or break an organization\’s operational success. Yet, many companies are not fully leveraging the tools ...
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Tikit KB Improvements and OpenAI
Tikit Virtual Agent continues to grow with new functionality for everyone’s Knowledge Base. Whether you need to create Agent only specific articles, place articles in ...
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How Non-IT Departments Can Leverage Service Management Solutions for Enhanced Efficiency and Productivity
Discover how non-IT departments can harness the power of service management solutions to streamline their operations and boost productivity. From HR to finance, learn how ...
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