Category: Blog
The Best Marketing Ticketing System for Microsoft Teams Users
July 31, 2025
If your marketing team works in Microsoft Teams, a ticketing system for Microsoft Teams will dramatically reduce chaos, streamline internal requests, and increase campaign visibility. ...
Read More
The New Site for Tikit API Documentation
July 29, 2025
Exploring, integrating, and developing with Tikit is now even easier with the introduction of the new Tikit API site available at https://tikitapi.cireson.com/ Before now, there were ...
Read More
Top 5 Benefits of an AI Ticketing System
July 24, 2025
The shift toward automation in IT and customer support isn’t just a trend—it’s a measurable advantage. For organizations balancing rising expectations with limited resources, an ...
Read More
5 Signs Your Organization Needs a Multi-Department Help Desk
July 11, 2025
Think help desks are just for IT? Think again. As the modern workplace grows more digital and collaborative, every department—not just tech support—plays a role ...
Read More
Who Is IT Monkey?
July 10, 2025
Meet the Fuzzy Force Behind the Culture at Cireson World Traveler. Code Whisperer. Banana Muffin Enthusiast. Name: IT MonkeyJob Title: Director of Culture at Cireson ...
Read More
How to Use Tikit as a Helpdesk Solution for Human Resources
July 8, 2025
Turn Microsoft Teams into an effective help desk solution for your HR department.
Read More
What Is a Multi-Department Ticketing System?
July 2, 2025
In today’s fast-paced workplace, it’s not just the IT department that fields support requests. HR needs to manage leave and onboarding, Marketing handles asset requests ...
Read More
Introducing Visual Service Catalog
June 26, 2025
Visual Service Catalog is now available in Tikit to provide users a convenient menu display for service offerings. Advancements to archiving and scrolling also included ...
Read More
DevOps Ticketing System Built for Microsoft Teams with Tikit
June 19, 2025
Looking for a DevOps ticketing system that works inside your Microsoft 365 environment? See how Tikit simplifies DevOps support.
Read More
7 Keys to Building a Successful DevOps Help Desk with Tikit by Cireson
June 18, 2025
Traditional help desks weren’t built for the hybrid demands of today’s DevOps teams. See how Tikit can make your team more efficient.
Read More