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Press Release ITSM Awards

Tikit by Cireson Announces Winners of the Tikit ITSM Awards 

SAN DIEGO, Calif., July 22, 2024 – Tikit by Cireson, the leading Microsoft-aligned IT Service Management (ITSM) platform, today announces the winning organizations for the ...
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Microsoft Expert Community Sessions: Isidora Katanić & Femke Cornelissen

The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft ...
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Cireson Webinar Replay: 2024 Mid-Year Review 

Catch the replay of the Cireson Team’s webinar from July 9, 2024. The Cireson team held a mid-year check-in on products, services and all things ...
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Tikit Virtual Agent Provides Greater Customization with Help Card

When first introduced, Tikit Virtual Agent either helped your fellow employees create tickets or deflect tickets with answers to common questions using artificial intelligence that ...
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Tikit Webinar Replay: Revving Up ITSM with OpenAI

Catch the replay of Tikit\’s webinar from June 18, 2024 in which the team took an in-depth look at the Tikit product roadmap, where it’s ...
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A Letter from Leadership… Reflecting on Inc.’s “Best Workplaces” Recognition

We here at Cireson are thrilled to be recognized as one of Inc.\’s “Best Workplaces\” for 2024!   This prestigious accolade is a testament to our ...
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Cireson Recognized on Inc.’s Annual List of Best Workplaces for 2024

SAN DIEGO, Calif., June 18, 2024 – Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, has been named to Inc.’s ...
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Tikit Virtual Agent Expands Capabilities with Multiple KB Responses 

Those leveraging Tikit’s artificial intelligence (AI) know that the first step to self-service, apart from building Knowledge Articles or Custom Forms, is getting the Tikit Virtual ...
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Cireson ITSM Awards Press Release

Cireson Announces Winners of the First Annual Cireson ITSM Awards

SAN DIEGO, Calif., June 4, 2024 – Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, today announce the winning organizations ...
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