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Tikit Virtual Agent Provides Greater Customization with Help Card
When first introduced, Tikit Virtual Agent either helped your fellow employees create tickets or deflect tickets with answers to common questions using artificial intelligence that ...
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Tikit Webinar Replay: Revving Up ITSM with OpenAI
Catch the replay of Tikit\’s webinar from June 18, 2024 in which the team took an in-depth look at the Tikit product roadmap, where it’s ...
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A Letter from Leadership… Reflecting on Inc.’s “Best Workplaces” Recognition
We here at Cireson are thrilled to be recognized as one of Inc.\’s “Best Workplaces\” for 2024! This prestigious accolade is a testament to our ...
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Cireson Recognized on Inc.’s Annual List of Best Workplaces for 2024
SAN DIEGO, Calif., June 18, 2024 – Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, has been named to Inc.’s ...
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Tikit Virtual Agent Expands Capabilities with Multiple KB Responses
Those leveraging Tikit’s artificial intelligence (AI) know that the first step to self-service, apart from building Knowledge Articles or Custom Forms, is getting the Tikit Virtual ...
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Cireson Announces Winners of the First Annual Cireson ITSM Awards
SAN DIEGO, Calif., June 4, 2024 – Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, today announce the winning organizations ...
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Streamline Your DevOps with Tikit and Azure DevOps Integration
In today\’s fast-paced development environment, efficiency and seamless workflows are key to staying ahead. Imagine having a single pane of glass where you users can ...
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Tikit’s New Notification Center Gives Users More Control Over Teams Messages
When working in Microsoft Teams, it is paramount to be able to manage notifications across all projects, requests and tasks that you’re involved in. The ...
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Cireson Continues to Prioritize Compliance for Tikit with SOC 2 Achievement
SAN DIEGO, Calif., May 20, 2024 – Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, today announces another successful completion ...
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