Blog & Resources
- View All
- Blog
- Customer Success Stories
- Guide
- Press
- Video
Webinar Replay: Unified ITSM for HR, Marketing, Accounting, & IT with Tikit
This is a recording of the Tikit webinar hosted on November 6, 2024. In this presentation, the team demonstrates how to tackle the challenge of ...
Read More 
Top 10 Microsoft Teams Apps to Boost Company Productivity and Team Collaboration in 2024
In today’s dynamic work environment, leveraging the right tools is crucial for maintaining productivity, collaboration, and efficient workflows. Microsoft Teams has evolved into a central ...
Read More 
Tikit goes further with @Mentions, Agent specific processes, Email Attachment Filtering, KB Template Links, and Improved Agent Chat experiences
Increased collaboration As an aligned Service Management tool, Tikit continues to expand into Microsoft’s collaboration platform by introducing one of the highest requested roadmap features ...
Read More 
Tikit by Cireson Sponsors Experts Live Europe and UK
We are excited to announce that Tikit by Cireson is the official sponsor for both Experts Live Europe and Experts Live UK. What is Experts Live? Experts Live is ...
Read More 
Microsoft Expert Community Session: Automate the Onboarding of Employees using Microsoft Entra ID Governance
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft ...
Read More 
Exciting News: SCSM 2025 is Coming!
As the technology landscape continues to evolve, keeping your IT service management (ITSM) systems secure and up-to-date is critical. System Center Service Manager (SCSM) 2019 ...
Read More 
Exploring the Underutilized Features of Tikit: Maximizing Your Service Desk Efficiency
In today\’s fast-paced business environment, service desk efficiency can make or break an organization\’s operational success. Yet, many companies are not fully leveraging the tools ...
Read More 
Microsoft Expert Community Sessions: Stoyan Chalakov
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft ...
Read More 
Tikit KB Improvements and OpenAI
Tikit Virtual Agent continues to grow with new functionality for everyone’s Knowledge Base. Whether you need to create Agent only specific articles, place articles in ...
Read More 
