A common question I get from clients is, “How do you setup a Review Activity with the affected user’s Manager as reviewer?” Wait a minute,…
Posted on: October 16, 2013
Ever wondered exactly what permissions a given user has? A user can be a member of a user role directly, but a user can…
Posted on: September 23, 2013
Getting started with development using the Systems Center Service Manager SDK can be overwhelming. Thankfully there are plenty of great resources that go over…
Posted on: September 16, 2013
On the back of the much loved and market leading Cireson Service Manager Analyst Web Console, the company today formally announces a full Self-Service…
Posted on: September 4, 2013
Microsoft System Center 2012 Service Manager (SCSM) has been a very successful Information Technology (IT) management platform. It is an excellent tool for implementing…
Posted on: September 4, 2013
Tuesday, December 11th, 2012 at 10am PST / 1pm EST
Join the System Center experts from myITforum and Cireson for 45 minutes with special guest…
Posted on: August 6, 2013
A recent study by Forrester Research revealed that huge investments are expected within the coming year in the realm of IT services, software, and…
Posted on: July 30, 2013
The latest version of the Cireson Asset Management Import app (v3) supports importing relationship data…
Posted on: July 30, 2013
Building a dynamic Service Desk: 10 questions & areas to focus before and after deploying Microsoft System Center 2012 Service Manager (Intro)
The purpose of…
Posted on: July 16, 2013
Purpose: Send an email notification to a specific Support Group based on a specific SLO Warning/Breach
First, I would like to say a few words about…
