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Posted on: September 4, 2013

Recipes for Success in Service Manager!

Microsoft System Center 2012 Service Manager (SCSM) has been a very successful Information Technology (IT) management platform. It is an excellent tool for implementing…

Jacqueline Tyburski

Posted on: July 30, 2013

Building a dynamic Service Desk (Intro)

Building a dynamic Service Desk: 10 questions & areas to focus before and after deploying Microsoft System Center 2012 Service Manager (Intro)

The purpose of…

Chris Ross