We’re here to help you get the most out of your Microsoft System Center investment and to maximize your Service Manager Portal (SMP) solution. Whether you’re new to Microsoft Service Manager and SMP or a seasoned expert, we have free training courses to help you expand your skills and become an ITSM expert.
Microsoft Service Manager Training
Learn at Your Own Pace with These Free Courses
Free Community Apps
This course covers installation, configuration, and use of all Cireson’s free SCSM community apps. We’ll share best practice tips and explore how you can mature your ITSM program with the enterprise version of each app.
Service Manager & Cireson
This course covers configuration, administration, and use of System Center Service Manager. We’ll also cover the basics around the Service Manager Portal apps including reporting, security, and interaction with other System Center components.
Cireson Service Management Apps
This course is the starting point for Service Management apps. We’ll cover installation as well as an overview of all the apps we recommend setting up initially, regardless of what endpoints you are using for SCSM.
Cireson Service Manager Portal
This course covers configuration, administration, and use of the Cireson Service Manager portal, including the Self-Service Portal, Analyst Portal, Dashboard Designer, and Knowledge Base.
Cireson Asset Management
This course covers all of Cireson’s Asset Management offerings, including Asset Management, Asset Excel, and Asset Import. This course is intended for anyone who has an interest in managing or interacting with assets of any kind, from software, to hardware, to contracts, and more.
Still Have Questions? Looking for Some Dedicated Time?
Try our instructor-led courses. In these live sessions, our ITIL-Certified System Center experts will lead you and your team through personalized training courses designed to expand your Microsoft System Center and Service Manager Portal knowledge to help meet your goals.
