Category: Blog

4 Tips for Optimizing Service Manager 2012 SQL Performance in Azure

If you have not already heard, here at Cireson we recently moved our production System Center 2012 R2 Service Manager (SCSM) + Cireson environment up ...
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Learning ALMs

Automated Installation of Cireson Portal or: ALMs for the poor

Brief history & ALMs When I first started with Cireson some months back, we were just wrapping up development on V3 of the self service ...
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3 Tips from Cireson’s Service Manager 2012 R2 Move to Azure

Moving workloads to Azure to achieve cost savings and performance advances is something you may have heard Microsoft evangelizing in the last few months. Well, ...
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Monitoring an SCSM connector for completion or: How I learned to stop worrying and use the SDK

Monitoring an SCSM Connector for Completion Ah automation. One of my favorite things in the world! If I had a dating profile, it would probably ...
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Disappearing Outlook

I woke up this morning looking forward to getting some work done while everyone else was away to play and ran into an unexpected problem. ...
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CSS, what CAN’T it do for you?

Powerful CSS I’ve been working with a good bit of CSS recently, customizing the Cireson Portal to look quite a bit different than the OOB ...
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Outlook Console: The Underrated Beauty!

Hey, hello, howdy, hi. It’s been a while since the Outlook Console has been released by Cireson, however, I feel like it does not get ...
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Understanding Hash Collisions

Hash Collisions

Understanding Hash Collisions A GUID (globally unique identifier) is a 128 bit value that can represent 340,282,366,920,938,463,463,374,607,431,768,211,456 unique values = that’s 340 undecillion. You can see why programmers use ...
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Authorizing Computers for Software Applications using Cireson Asset Management

One of our customers recently inquired about a workflow involving Service Manager and Cireson Asset Management. The request got kicked over to our consulting team, ...
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Working with asset management

Asset Management: What You Didn’t Consider

Asset Management, the word itself, means something different to every person in the IT department. To the help desk analyst, it’s another clunky system to ...
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