Category: Blog
Best Practices for Creating an Enumerator List with List Values Within the Service Manager Incident Module
January 3, 2018
At Cireson, we’re always innovating and creating new solutions to give back to the Community. As experts in Microsoft System Center Service Manager, we thought ...
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Transform IT Service Management with SCSM, ITIL Best Practices, and a Service Catalog
December 28, 2017
The other day, I was on a call with a person who was describing to me a common “deer-in-the-headlights” situation. As an IT Manager, this ...
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2017 at Cireson – A Year in Review
December 21, 2017
2017 has been a year of exciting new products, awards, and plenty of innovation at Cireson and for the community at-large. From the 25th anniversary of the vision ...
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Our 10 Most Popular System Center Webinars of 2017
December 19, 2017
As every year passes, we like to reflect on the most popular discussions in our System Center community. From the 25th birthday of Configuration Manager ...
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System Center Service Manager: Service Level Objective 101
December 5, 2017
What is a Service Level Objective (SLO)? A Service Level Objective within ITIL is a contract or agreement negotiated between you as a service provider ...
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The Future is Bright for System Center Service Manager
November 8, 2017
With 2018 around the corner, we’ve been sharing information with customers and the community about the roadmap of both Cireson products as well as Microsoft ...
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ConfigMgr Admins, Admit It!
August 18, 2017
ConfigMgr Admins admit it – you really don’t want non-admins to access the Configuration Manager (SCCM) Admin Console. And clearly you don’t want anyone to ...
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Commence – an OS Deployment Frontend
June 13, 2017
Recently we added to the constantly expanding feature set of the Cireson Portal for Configuration Manager. Commence is an OSD Frontend designed for supporting bare-metal OS ...
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Simplify & Enhance Automation with the PowerShell Activity App
March 20, 2017
The brand new PowerShell Activity App from Cireson simplifies and enhances your automation efforts for system tasks and common processes within the native Service Manager Console, reducing the need ...
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Increase security with Cireson Password Reset v3
March 1, 2017
We are excited to announce that Password Reset v3 is now available. This new version features the popular Questions & Answers functionality, among other great enhancements. ...
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